Hertz corporate lost and found did nothing to notify station of our lost iPad. Unfortunately there was also no way to contact the local office directly. But, When we came back into town a month late... See more
Location
Switch location2121 Wright Brothers Blvd W, 52404-9502 Cedar Rapids, Iowa, US
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Our flight was delayed getting into Cedar Rapids so the hybrid car we reserved had already been assigned to someone else. They did have another hybrid (Kia Niro) which they offered us but my husband... See more
The type and size of vehicle we reserved was not available at our scheduled pick up time. This is misleading and very irresponsible to allow customers to reserve certain vehicles based on their nee... See more
Car rental experience. Disliked: Not receiving the type of vehicle I requested. Requested a SUV got a Camry. 2 days into the trip the service light came on and I received a voucher from Hertz... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2121 Wright Brothers Blvd W, 52404-9502, Cedar Rapids, Iowa, United States
- (319) 365-9408
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4.2
Great
30 reviews
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Amber was great making sure we got a…
Amber was great making sure we got a sedan so my mom would be able to get in the car she is 91 and very my short. Amber was nice and friendly.
2 September 2026
Everything was smooth and they were…
Everything was smooth and they were ready for me when I got to the airport
1 September 2026
The rental went well the only issue was…
The rental went well the only issue was I had to pay for an additional day due to arriving a few hours early.
31 August 2026
Good Service
Our flight was delayed getting into Cedar Rapids so the hybrid car we reserved had already been assigned to someone else. They did have another hybrid (Kia Niro) which they offered us but my husband was reluctant since he was not familiar with Kia cars. We decided to take that vehicle for the 8 days we would be needing a rental and were very pleased with our experience.
28 August 2026
Customer service was great and ease of…
Customer service was great and ease of booking reservation.
29 August 2026
Great service at Cedar Rapids Eastern…
Great service at Cedar Rapids Eastern Iowa Airport Hertz location. Manager Linda and her entire team are terrific.
30 June 2026
Your car cleaner left a quarter soda…
Your car cleaner left a quarter soda bottle of chewing tobacco spit in the vehicle when I picked it up. GROSS.
27 June 2026
Reservation process means nothing
The type and size of vehicle we reserved was not available at our scheduled pick up time. This is misleading and very irresponsible to allow customers to reserve certain vehicles based on their needs and then to not have those vehicles.
The staff members working were very apologetic and helped to make the situation better as much as possible.
They are the reason this isn’t a lower rating.
9 June 2026
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