Jamal is a very kind and social person. Jamal goes above and beyond when explaining how things work on the rental vehicles. I rent vehicles frequently and I have never experienced him in an unsocial m... See more
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When I arrived the vehicle class I rented was not available and I had to take a smaller vehicle. Approximately 90 minutes later I was able to return to the location and exchange that vehicle for a la... See more
The Clermont location has amazing employees. They had me in and out quickly. My only reason for not giving 5 star was, the vehicle equivalent did not offer the exact amount of space as the vehicle... See more
Service rep was very polite and helpful. He explained all the available insurances and did a careful overview of the vehicle with us.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
602 State Rte 50 E, 34711, Clermont, Florida, United States
- (352) 243-2070
Your Car Rental Deals, News & Offers
3.8
Great
10 reviews
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Jamal is a very kind and social person.
Jamal is a very kind and social person. Jamal goes above and beyond when explaining how things work on the rental vehicles. I rent vehicles frequently and I have never experienced him in an unsocial mood.
15 October 2026
Bad, then great! but then bad again...
When I arrived the vehicle class I rented was not available and I had to take a smaller vehicle. Approximately 90 minutes later I was able to return to the location and exchange that vehicle for a larger one. At that point my experience would have been 4 or 5 stars. I was set back on time but the employees were polite and worked with me. But now I am trying to resolve toll charges through their Platepass system. The charges occurred before I took possession of the vehicle. I am getting the proverbial runaround from PlatePass and it is very difficult to actually talk to a human at Hertz.
22 September 2026
Hertz Clermont, Fl.
I had a good experience at this location. I received a clean car, and it was ready when I arrived. The process was easy and straightforward.
5 September 2026
Great service
Service rep was very polite and helpful. He explained all the available insurances and did a careful overview of the vehicle with us.
10 September 2026
Car was not clean
Car was not clean, inside and out. I did not use the prepaid tolls. I mention this to the representatives and the showed no concern regarding the additional prepaid charge.
30 June 2026
Everyone was very polite and was very…
Everyone was very polite and was very helpful with getting my rental car. The only thing that was not very good was that the car did not have a full tank of gas, and I did bring it back with it full. The car was dirty.around the frame inside.
27 June 2026
Car was dirty and not cleaned inside or…
Car was dirty and not cleaned inside or out. Not what I expect from hertz. Rented from this location several times and this is the 2nd time the car was not cleaned.
30 June 2026
The Clermont location has amazing…
The Clermont location has amazing employees. They had me in and out quickly.
My only reason for not giving 5 star was, the vehicle equivalent did not offer the exact amount of space as the vehicle requested. The vehicle we were given smelled as if someone smoked in it heavily.
9 June 2026
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