Rental was ready but no choices since it’s a small airport. Checkin staff didn’t seem like she cared much about her job. Returned staff was friendly and engaging. Though restaurant recommendations at... See more
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Person in front of us at the check out gate as we left pick up area was held up because his paperwork has disappeared. We sat waiting to leave for 10 minutes while the gate person tried to find the pa... See more
I both picked up and returned my rental earlier than planned. I was overcharged because the clocks at the EUG location were incorrect. Both my check-out and check-in time were incorrect. I'm findin... See more
Great car. The team Got me on my way fast especially for a location that needs to check you in at the counter vs having keys and the car ready before you arrive.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
28801 Douglas Drive, Suite 8, 97402, Eugene, Oregon, United States
- (541) 688-9333
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4.1
Great
29 reviews
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It was very good
It was very good. Staff was incredibly helpful and nice.
Payment was a nightmare because of having an international card but the team resolved it. Really amazing team.
10 September 2026
Rental agent was rude and not helpful…
Rental agent was rude and not helpful at all. Customer service skills would benefit her greatly.
8 September 2026
Smooth and easy experience
Check in was easy. The car was ready. Customer service was great. Drop off was smooth. Great experience.
31 August 2026
Good service, no surprises
1 September 2026
The car was exceptional and fairly…
The car was exceptional and fairly clean. The staff at eug airport was very friendly and delivered great customer service
31 August 2026
Expected typical car pickup direct to…
Expected typical car pickup direct to parking space, but all customers were directed to counter instead. Check in was difficult - long wait, only 2 staff members, snarky comment from 1 staff member. Very unlike typical Hertz experience.
Rest of experience was as expected - smooth and easy.
27 August 2026
Eugene is a great place to rent
Eugene is a great place to rent. Easy and fast pick up and drop off. Friendly, efficient staff. Go Ducks!
26 August 2026
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