I had a great experience with Chris
I had a great experience with Chris, he was very helpful and always has a pleasant attitude.
7 July 2026
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Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1901 N Green Bay Rd, 60201, Evanston, Illinois, United States
- (847) 733-7553
Your Car Rental Deals, News & Offers
3.5
Average
3 reviews
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Our rental car ran smoothly but....
Our rental car ran smoothly. I will say when we picked up our rental car, Christian the rental rep was VERY nice, informative and patient! I am very surprised he is not the manager by now! So, onto the Manager Associate II- Sidnei Clark VERY VERY rude! As Christian was explaining all the rules and regulations regarding our rental, Sidnei VERY rudely interrupted him! I told her that was rude and she walked away! It was another customer there that she was assisting and I overheard her being rude to him! I looked at him and looked at me and just shook his head in disbelief. When we returned our rental on 6/29/26 @ 8:30am it was a little bit of a wait due to Sidnei arguing with a customer and her husband! She told the customers that they needed to leave the store or she was going to call the police! Honestly, I really don't know what happened, but Sidnei was clearly in the wrong! If we ever rent from Hertz again it will NOT be the location on 1901 Green Bay road! As long as Sidnei is there!! We will be happy to rent because of Christian!
30 June 2026
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