This is my 3x using your location. I appreciate how easy it is & that I know I can always depend. Shout out to your location manager who is always a pleasure to deal with. TY hertz
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Hertz gave good rent-a-car value, as I am a Hertz Gold Member (formally Avis for decades, until rates became way too expensive even for the same car). My rental had a slow tire leak from the begin... See more
For my experience The manager I believe his name Leo he is very nice and have great attitude But The person who received the car from me he had very bad attitude. I try to be nice with him, but... See more
Polite guy at counter....Leo was great. Nice new vehicle.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1620 S Harbor Blvd, 92832, Fullerton, California, United States
- (714) 879-3866
Your Car Rental Deals, News & Offers
3.6
Average
5 reviews
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Hertz gave good customer service
Hertz gave good rent-a-car value, as I am a Hertz Gold Member (formally Avis for decades, until rates became way too expensive even for the same car).
My rental had a slow tire leak from the beginning which caused great inconvenience until I finally got it repaired.
Also, on my return, Hertz charged me $75 for "outside cleaning" which was a unexpected surprise, especially since the car was not washed at pickup (would have delayed our trip so I waived it).
However, everything was resolved satisfactorily as I spoke to a Hertz Customer Satisfaction Representative and they reversed the $75 charge and reimbursed me for the tire repair, thereby retaining me as a Hertz customer.
13 October 2026
Little disappointed
For my experience
The manager I believe his name Leo he is very nice and have great attitude
But
The person who received the car from me he had very bad attitude. I try to be nice with him, but I think he has a bad day even I give back the car early morning , other than that everything is nice.
Thx
3 October 2026
Three times a charm
This is my 3x using your location. I appreciate how easy it is & that I know I can always depend. Shout out to your location manager who is always a pleasure to deal with. TY hertz
1 September 2026
Polite guy at counter....Leo was great
Polite guy at counter....Leo was great.
Nice new vehicle.
7 July 2026
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