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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
1000 H St, 91910-4271, Chula Vista, California, United States
3.5
3 reviews
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Showed up to pick up my vehicle and the location was closed before the stated hours. Not even the hotel staff was aware of them being closed. Called customer service, was placed on hold for over 30 minutes only to be told that there was nothing they could do to honor the reservation - even at another location on the city. In addition, I could barely understand what the agent was saying due to their lack of English language proficiency.
Best customer service and great auto options in the Gaylord Resort in Chula Vista Ca
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