The car was not ready on time, the wait was over 45 minutes as they had to find a car and clean it. At the time of rental I turned down a subscription to tolls through your third party. I was not i... See more
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Hertz gives me the ability to use various locations to accommodate my travel plans. Good service at both pickup and drop off.
Its overall a good experience going here Very welcoming staff and very helpful Especially CAM He is very helpful Thank you for being good and serving better
I had a great experience with this location the tall gentleman took really good care of me,even was able to get me into a different vehicle when my first option was fit for my family needs.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2741 Paxton St, 17111, Harrisburg, Pennsylvania, United States
- (717) 561-2107
Your Car Rental Deals, News & Offers
3.3
Average
12 reviews
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Unfair/hidden toll activation practives
The car was not ready on time, the wait was over 45 minutes as they had to find a car and clean it.
At the time of rental I turned down a subscription to tolls through your third party. I was not informed that opening the transponder would enroll me in a daily program as opposed to charging me for individual tolls and a small service charge. I was charged over 700.00 and used the transponder one day (maybe two.)
13 October 2026
Never again will rent a vehicle from…
Never again will rent a vehicle from Hertz: horrible and costly experience was my rental. 👎🏼
27 September 2026
Car not ready at pick up
Car not ready at pick up, poor car quality, poor communication after drop off
Would give 0/5 if it was an option
29 September 2026
Hertz gives me the ability to use…
Hertz gives me the ability to use various locations to accommodate my travel plans.
Good service at both pickup and drop off.
28 September 2026
The agent at the front desk always …
The agent at the front desk always take care of me.
26 September 2026
Competitive rates
Most of the time I get a rate that is very competitive. Also the staff at Paxton Street Harrisburg PA is very friendly
17 September 2026
Teach your employees to pay attention to what they're doing
When I got there 15 minutes early to get my car, I expected to wait in line which is why I got there early. Unfortunately the person behind the counter didn't notice that he had printed out my contract for a completely different customer earlier that day. So after a near emotional breakdown (him not me) and lots of help from two whole other employees, I finally got going 30 minutes AFTER my rental pickup time. I had to postpone an important dinner meeting because I was made late by someone else's incompetence. I have spent thousands of dollars with this company and now one employee cost me a missed business opportunity. Then to be charged $135 to extend it one day after that experience is just hateful. Bring back the York PA office please!
9 September 2026
Mirror and windshield dirty
12 September 2026
Its overall a good experience going…
Its overall a good experience going here
Very welcoming staff and very helpful
Especially CAM He is very helpful
Thank you for being good and serving better
9 September 2026
Good service
2 September 2026
I was charged and extra day
I was charged and extra day, when the car was returned on time. I sent an email explaining, and no one ever replied one way or the other.
29 August 2026
I had a great experience with this…
I had a great experience with this location
the tall gentleman took really good care of me,even was able to get me into a different vehicle when my first option was fit for my family needs.
4 July 2026
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