This rental experience was quite subpar. The staff member that helped us was robotic in her responses and was no better than an automated machine when I had questions.They made a huge deal about me le... See more
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I have had rental vehicles from other car rental companies but I must say Hertz is the best! My rental was clean, they pay attention to detail! That is important to me. I have had rental cars from ot... See more
The Family we have spent months building has come full circle! I will never unless out of state go to another Hertz shop unless it's the Richmond Rd Lexington, KY location! This location deserves rais... See more
Nice car, good pricing, overall good experience, keep up the good work, thanks
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2893 Richmond Rd Ste 130, 40509, Lexington, Kentucky, United States
- (859) 243-0335
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4.2
Great
10 reviews
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Nice car
Nice car, good pricing, overall good experience, keep up the good work, thanks
14 October 2026
Courteous and Attentive
This location is always courteous and attentive to clients even when they are beyond busy.
6 October 2026
This rental experience was quite…
This rental experience was quite subpar. The staff member that helped us was robotic in her responses and was no better than an automated machine when I had questions.They made a huge deal about me leaving my vehicle on the property while I had one of your rentals. In fact initially told me to park at a different business up the road. The car itself wasn’t clean when we received it. They just sprayed it with water. I found trash from a previous renter in the glovebox. I’ll probably refrain from renting from this location again
4 October 2026
Trinity and Brean are great customer…
Trinity and Brean are great customer service representatives for Hertz.
15 September 2026
Hertz is the Best!
I have had rental vehicles from other car rental companies but I must say Hertz is the best! My rental was clean, they pay attention to detail! That is important to me. I have had rental cars from other companies and my rental would be dirty, cupholders with dried sticky stuff and this has happened more than once.
Hertz employees are very helpful and pleasant, making it a great experience and I felt like they appreciated my business. I will only be using Hertz for my car rental needs from now on.
6 September 2026
Clean well maintained vehicle
Clean well maintained vehicle. Easy pickup and drop off. Will use again.
1 September 2026
The Family we have spent months…
The Family we have spent months building has come full circle! I will never unless out of state go to another Hertz shop unless it's the Richmond Rd Lexington, KY location! This location deserves raises and extra perks given to its employees as they are constantly going above and beyond for our family and customers!
1 September 2026
It was a very easy process to do
It was a very easy process to do. The staff was very friendly and helpful
26 August 2026
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