Great and fast experience to pick up the rental, I didn't like the fuel economy of the car, but it was a new car, clean, everything worked well. Next time I'll pick a car that I know I'll get at least... See more
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The guy working the counter when I picked up the car was so nice. I really enjoyed talking with him. I also had a card issue and he was so patient. I stood there for a few minutes watching him deal wi... See more
I have two charges for the same reservation. I have called multiple times multiple days and I am never able to speak with the representative. When I finally did. They hung up on me. if this doesn’t ge... See more
Ease of rental, great customer service and one of the best airports to fly in/out of. Car was clean inside and out, no problems and ease of return was just as nice.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4100 Donald Douglas Dr, 90808, Long Beach, California, United States
- (562) 420-2444
Your Car Rental Deals, News & Offers
4.3
Excellent
50 reviews
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Easy to pick up and return
19 October 2026
Ease of rental
Ease of rental, great customer service and one of the best airports to fly in/out of. Car was clean inside and out, no problems and ease of return was just as nice.
13 October 2026
One of the Best Hertz so far..
One of the Best Hertz so far... Newer cars, well maintained... can't complain
13 October 2026
Always great service with hertz
Always great service with hertz. In and out seamless service. Car was clean and reliable.
6 October 2026
Location and convenience of Long Beach…
Location and convenience of Long Beach Airport. Easy and fast checkout and return.
9 October 2026
I like easy pick up
I like easy pick up. I did not like that when booking through the app, it did not book with my points. It wasn't until after I returned that corporate was able to help me, but I was still charged at first before refund.
5 October 2026
The staff
The staff, at both pick up and drop off, were helpful and friendly. The vehicle was appropriate for my needs and in good shape.
9 October 2026
Not many options to call back or reach…
Not many options to call back or reach for assistance
5 October 2026
I have two charges for the same…
I have two charges for the same reservation. I have called multiple times multiple days and I am never able to speak with the representative. When I finally did. They hung up on me. if this doesn’t get resolved or get a call back, I will be calling my credit card company to decline that credit card payment. and I will never rent with you guys again for our Puerto Rico trip
3 October 2026
Wonderful customer service
The guy working the counter when I picked up the car was so nice. I really enjoyed talking with him. I also had a card issue and he was so patient. I stood there for a few minutes watching him deal with an irate customer ahead of me and he had impeccable customer service.
6 October 2026
Great service ,excellent car.
5 October 2026
Great service at the hertz window!
5 October 2026
Long Beach Airport is the best
Maria at the Long Beach airport was friendly, welcoming, informative and funny. What a great person to greet us and get us on our way!
1 October 2026
Quick and Easy
I was able to pick my car up slightly earlier than expected and return it earlier with out any hassle
4 October 2026
Great and fast experience to pick up…
Great and fast experience to pick up the rental, I didn't like the fuel economy of the car, but it was a new car, clean, everything worked well. Next time I'll pick a car that I know I'll get at least 33mpg, the staff did give me the option but I picked the wrong one, I wonder if I could have tried to change it the next day, I'll ask next time. The best thing about the airport location is that you don't have to worry about the location is closed at 5pm.
29 September 2026
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