Small location is close to me. But getting car with 1/8 tank of gas is not good. I had over 1/4 tank when I returned and there’s no refund. I understand there’s no gas at this facility but employees s... See more
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This is the third time I've had issues renting. The problem isn't this location, it's Hertz. Previously I'd booked 'Managers Special' to then be told there isn't a car available, it's not gua... See more
I had a great experience with your Hertz agent. They were efficient and very concise about their business. Thank you. I will come again
When we got there, they didn’t have any cars available. Nothing was clean so we had to wait an hour. Other than that our experience was good.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
10603 Venice Blvd., 90034, Los Angeles, California, United States
- (310) 774-0431
Your Car Rental Deals, News & Offers
3.7
Average
4 reviews
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Small location is close to me
Small location is close to me. But getting car with 1/8 tank of gas is not good. I had over 1/4 tank when I returned and there’s no refund. I understand there’s no gas at this facility but employees should be able to fill up tanks before rental
30 September 2026
I had a great experience with your best Experience …
I had a great experience with your Hertz agent. They were efficient and very concise about their business. Thank you. I will come again
15 September 2026
When we got there
When we got there, they didn’t have any cars available. Nothing was clean so we had to wait an hour. Other than that our experience was good.
11 September 2026
The booking system is broken.
This is the third time I've had issues renting. The problem isn't this location, it's Hertz.
Previously I'd booked 'Managers Special' to then be told there isn't a car available, it's not guaranteed, and it has to be electric which I don't have the facilities to charge.
I changed to selecting a specific car tier for my last booking, and then was told its not available and I'd have to pay twice as much for the car they had.
Why is Hertz letting customers book cars that are not available and then rolling back to 'the choice is not a guarantee' when you go to pick up?
It's ridiculous. There should be a heads up or an offer to change location rather than racking the price up. People depend on these bookings for life and business.
4 September 2026
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