Staff are knowledgeable and helpful. They to their best to help you with what they have. Always make your booking more than 2 business days to help give the staff time to find your vehicle. Be patient... See more

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Car delivered with 1/2 gas -I tried to call back Pedro at the Hertz office -who gave me the car in LA but no answer Low tire pressure Had to bring to tire shop Dashboard Lights went on -“read man... See more
This is one of the easiest locations in the city to rent from. The staff is great, convenient location, car ready and waiting.
the agents at the westwood location are always great.. Luke is very friendly the only reason i didnt give 4 stars is because the prices are higher it seem than normal.. figure its because its summer... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2021 Westwood Blvd, 90025, Los Angeles, California, United States
- (310) 470-4971
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Car delivered with 1/2 gas -I tried to…
Car delivered with 1/2 gas -I tried to call back Pedro at the Hertz office -who gave me the car in LA but no answer
Low tire pressure
Had to bring to tire shop
Dashboard Lights went on -“read manual because there is a malfunction “ I could never figure out it out what was wrong with the car
Staff are knowledgeable and helpful
Staff are knowledgeable and helpful. They to their best to help you with what they have. Always make your booking more than 2 business days to help give the staff time to find your vehicle. Be patient as they get a lot of people who don't seem to understand the rental process. Do your research online before going in as well, hertz does a good job of answering questions regarding rentals on the website.
Great Hertz local option
This is one of the easiest locations in the city to rent from. The staff is great, convenient location, car ready and waiting.
the agents at the westwood location are…
the agents at the westwood location are always great.. Luke is very friendly
the only reason i didnt give 4 stars is because the prices are higher it seem than normal.. figure its because its summer and world cup
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