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Hertz - Midland - Midland International Air & Space Port (MAF) Reviews 

7
TrustScore 3.5 out of 5

3.3

9506 La Force Blvd, 79706 Midland, Texas, US


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See what reviewers are saying

Rated 5 out of 5 stars

Thank ypu for accepting virtual Credit card. It was so easy that way! Other copanies donot accept wich is ridiculous.

Rated 3 out of 5 stars

Car was not ready at checkin. Also, I felt like I received a smaller car than what I originally requested.

Rated 1 out of 5 stars

We waited two hours for a vehicle to be ready. The reservation was made in advance for a specific time and we waited in the airport in Midland for two hours along with many others.

Rated 5 out of 5 stars

My experience was great the lady at the front counter was respectful, the truck was clean and full of gas, I have no complaints


Company details

  1. Car rental company
  2. Car accessories shop

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 9506 La Force Blvd, 79706, Midland, Texas, United States

  • (432) 563-0110

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3.3

Average

TrustScore 3.5 out of 5

7 reviews

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3.3

All reviews

(7)

10,469 reviews in the last 12 months

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Rated 5 out of 5 stars

My first Experience

My experience was great the lady at the front counter was respectful, the truck was clean and full of gas, I have no complaints

29 August 2026
Rated 1 out of 5 stars

The front desk staff was deceiving…

The front desk staff was deceiving about a car upgrade. She did not tell me she was giving an upgrade and then charged me more. I tried to speak to Hertz directly through their online chat and they kept closing the case without helping.

7 July 2026

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