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Hertz - Montclair - Central Avenue Reviews 

14
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TrustScore 3.5 out of 5

3.7

9197 Central Avenue, Suite F, 91763 Montclair, California, US

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See what reviewers are saying

Rated 5 out of 5 stars

My experience with Hertz was amazing! I received excellent service from beginning to end. The manager was super friendly, helpful, and made the whole experience easy and pleasant. I’m very happy with... See more

Rated 5 out of 5 stars

Friendly staff, answered all my questions and would rent again

Rated 1 out of 5 stars

i was charged so much for a one day rental. i was "upgraded" when i rented the veh due to shortage. i didnt like the option i was given so i returned it early and i was charged so $125 for one day ren... See more


Company details

  1. Car rental company
  2. also in
  3. Car accessories shop

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 9197 Central Avenue, Suite F, 91763, Montclair, California, United States

  • (909) 482-1835

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3.7

Average

TrustScore 3.5 out of 5

14 reviews

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3.7

All reviews

(14)

22,893 reviews in the last 12 months

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Rated 1 out of 5 stars

i was charged so much for a one day…

i was charged so much for a one day rental. i was "upgraded" when i rented the veh due to shortage. i didnt like the option i was given so i returned it early and i was charged so $125 for one day rental which is outrageous. if i would've been told that i was going to get charged because i was returning early i would've just kept it until the day it was due. i was never informed of these charges!

18 September 2026
Rated 5 out of 5 stars

My experience with Hertz was amazing

My experience with Hertz was amazing! I received excellent service from beginning to end. The manager was super friendly, helpful, and made the whole experience easy and pleasant. I’m very happy with the service I received and I 100% recommend this location. ⭐⭐⭐⭐⭐

9 September 2026
Rated 2 out of 5 stars

Gold Member NOT HAPPY!

It's important for employees to give us time to check the rentals rather than, here the keys and takes off back to the office. This day wasn't busy... The first car they tries to rent me smelled like an astray, the second car had ants that I didn't notice until the day got HOT! they stated to come out the speakers & AC vents. NOT HAPPY!

26 June 2026
Rated 1 out of 5 stars

They tack on 700% for any toll fees

They tack on 700% for any toll fees, even when I have my own transponder/account and tried to pay them via my account; they wouldn't allow it. It's absolutely theft. They also charged a $30.00 fee for a parking ticket that I had already paid immediately. They are so deceptive and predatory.

26 June 2026

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