My only gripe with this location is inventory. It is always something. You rarely get the vehicle you reserved, then you have to pay MORE if there's not comparable. That's unacceptable. Hertz, you are... See more
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Well i made the reservation at 9:30am. 1st off I was completely surprised that the customer service representative that helped me at first just up and left without saying another representative was go... See more
The Customer service was very late. There was one young lady there. I don’t remember her name but she was so wonderful to me. She was so helpful and I really appreciate it. I would recommend Hertz ove... See more
I did my rental request online. I put my pickup and return time to be 5:00 pm. Upon arrival I was told that they close at 5:00pm. I informed the agent that I was not made aware that they close at 5:0... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
6850 Mt Zion Blvd, 30260, Morrow, Georgia, United States
- (678) 422-0847
Your Car Rental Deals, News & Offers
4.3
Excellent
16 reviews
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The price was fair and vehicle was very…
The price was fair and vehicle was very clean. Also, customer service was very helpful.
1 October 2026
Very friendly customer service.
18 September 2026
The customer service and timely was…
The customer service and timely was great was in and out
17 September 2026
Hertz September 2026 Rental
Not complicated, rental experience was simple and easy and professional
16 September 2026
Everything was made easy.
12 September 2026
Frequent Customer
Well i made the reservation at 9:30am. 1st off I was completely surprised that the customer service representative that helped me at first just up and left without saying another representative was going to help w customers. So the manager Carl had to help assist w customers. He was very helpful and I really appreciated his prompt service along with his other staff. I was just surprised his assistant manager just up and left without saying anything to any of the customers waiting .
4 September 2026
Courteous and pleasant customer…
Courteous and pleasant customer service. Nice waiting area. Quick access to interstate
9 September 2026
More Attention
My only gripe with this location is inventory. It is always something. You rarely get the vehicle you reserved, then you have to pay MORE if there's not comparable. That's unacceptable. Hertz, you are a Million if not Billion dollar giant, quit taking advantage of people. Plan better, and provide adequate staffing, extended hours, after hour return, so that customers are not paying for what they do not need.
29 August 2026
Last minute decision to go with Hertz…
Last minute decision to go with Hertz and they were able to come thru.
2 July 2026
The Customer service was very late
The Customer service was very late. There was one young lady there. I don’t remember her name but she was so wonderful to me. She was so helpful and I really appreciate it. I would recommend Hertz over at Morrow to my friends and family
3 July 2026
I did my rental request online
I did my rental request online. I put my pickup and return time to be 5:00 pm.
Upon arrival I was told that they close at 5:00pm. I informed the agent that I was not made aware that they close at 5:00pm. I informed the agent that I could not wait until 9:00am, Saturday. The agent did help me. Online request should indicate that they close at 5:00pm. Also, the time on the door did not have a closing time.
19 June 2026
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