The staff was professional
The staff was professional, courteous and friendly. Kera and her staff are amazing.

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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
3100 Charlotte Ave, 37209, Nashville, Tennessee, United States
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The staff was professional, courteous and friendly. Kera and her staff are amazing.
Tracy and Ashly are detail oriented and review the contract with me before I leave. They work me with prior to the pick up to confirm the correct vehicle is available. They have been taking great care of me for 5-6 rentals this summer. I appreciate their support.
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