There was no car available to fill my reservation upon my arrival. I had to wait an hour for a car to become available. That being said, the staff at check in were great!
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34th St location in NYC staff was friendly, helpful and efficient. I wish quotes, invoices and billing formats we're consistent across the board to better track and verify charges.
People were friendly but the place was understaffed. Just one person checking in pickups, stood in line for over an hour.
I don’t get the car I requested. The trunk was to small for 3 passenger with 2 large pieces of luggage and 2 carry on
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
323 W 34th St., 10001, New York, New York, United States
- (212) 486-5065
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3.7
Average
7 reviews
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There was no car available to fill my…
There was no car available to fill my reservation upon my arrival. I had to wait an hour for a car to become available. That being said, the staff at check in were great!
22 August 2026
People were friendly but the place was…
People were friendly but the place was understaffed. Just one person checking in pickups, stood in line for over an hour.
29 June 2026
Hetz 34th st the best locatio in Manhattan
thanks you Tamara, La Toya, Nora, Chris..
You guys are the best in town!!
28 June 2026
34th St location in NYC staff was…
34th St location in NYC staff was friendly, helpful and efficient. I wish quotes, invoices and billing formats we're consistent across the board to better track and verify charges.
16 June 2026
I don’t get the car I requested
I don’t get the car I requested. The trunk was to small for 3 passenger with 2 large pieces of luggage and 2 carry on
18 June 2026
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