The car rental pick up and drop off went smoothly. However, I was charged a $12.00 Late Return Fee in error. I returned the care well before the return time of 12pm. I've called Hertz. I've called the... See more
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Car wasn't ready when I arrived
Seamless experience Customer service was great I was in and out And I loved the vehicle I plan to continue to shop with hertz oak park
Great customer service!! Staff was very friendly. I received a very nice car promptly and returned it no problem. Thanks.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
629 W Madison St, 60302, Oak Park, Illinois, United States
- (708) 386-9319
Your Car Rental Deals, News & Offers
3.8
Great
8 reviews
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Late Return Fee Charge Error - Check your invoice!
The car rental pick up and drop off went smoothly. However, I was charged a $12.00 Late Return Fee in error. I returned the care well before the return time of 12pm. I've called Hertz. I've called the local Hertz agency where I rented. No one answers the phone. I sent email through Customer Service on website. Have had no response in over 2 weeks.
1 July 2026
Good People! Good Service
I have enjoyed doing business with Hertz, Oak Park, IL location.
3 July 2026
Great customer service!
Great customer service!! Staff was very friendly. I received a very nice car promptly and returned it no problem. Thanks.
3 July 2026
Great customer service & team
The employees and customer service was great. The car was clean and return process was quick.
28 June 2026
Great customer service
2 July 2026
you just doing job for customers.thx
1 July 2026
Seamless experience
Seamless experience
Customer service was great
I was in and out
And I loved the vehicle
I plan to continue to shop with hertz oak park
26 June 2026
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