Overall I love hertz, for giving me the opportunity to rent from them. The extra fees get a lil tricky but never outrageous. They are alright with me
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See what reviewers are saying
The site was oversold, no car was available at my designated pick up and waited more than 2 hours for a rental. The rental an intermediate SUV was dirty on the outside -not washed.
The vehicle I chose was not returned to the location in time for me to pickup. Therefore, I had to pick another vehicle that was too small but happy that I could exchange for the actual car I selected... See more
Roz, the Customer Service Assistant was efficient and friendly. However, as soon as I started the car, a notification for Servicing appeared on the dashboard along with an oil can icon. This wa... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1001 Broadway, 94607, Oakland, California, United States
- (510) 451-3807
Your Car Rental Deals, News & Offers
3.1
Average
23 reviews
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Can't place a zero
Can't place a zero
Limited staff
No one site management
Long waits
11 June 2026
Unprompted review
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