Car was neat and clean but the service provided was not nice. People at the store are not great in customer service it was bot welcoming. Its makes customers to not go back again
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Wasn't great but was good they gave me a vehicle that was dirty and was returning it was told it smelled like smoke and I don't smoke so it would be helpful if they checked the car each time it is ret... See more
Easy pickup. But SUV did not have satellite radio and my rental agreement stated it did have it. Back of SUV was very dirty, was covered in sand.
Always a great experience with the staff and their vehicles’inventory.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1120 Technology Dr Suite 111, 63304, O'fallon, Missouri, United States
- (636) 300-0902
Your Car Rental Deals, News & Offers
3.5
Average
6 reviews
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Service was not great but vehicle was clean and neat
Car was neat and clean but the service provided was not nice. People at the store are not great in customer service it was bot welcoming. Its makes customers to not go back again
6 October 2026
Easy pickup
Easy pickup. But SUV did not have satellite radio and my rental agreement stated it did have it. Back of SUV was very dirty, was covered in sand.
5 October 2026
That the car you're renting is clean inside and out
Wasn't great but was good they gave me a vehicle that was dirty and was returning it was told it smelled like smoke and I don't smoke so it would be helpful if they checked the car each time it is returned and cleaned them after each use
22 September 2026
Always a great experience…
Always a great experience with the staff and their vehicles’inventory.
15 September 2026
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