Reserved a midsize, got a compact. I’m 6 ft and had to be a gymnast to get in and out of car. Stated gas tank full on checkout receipt—it was 3/4. Attendant didn’t seem to care one bit about customer... See more
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Didn’t have the car I was suppose to get, then when it came back I was told it need oil change and etc but anyway, my car that I had was dirty from the last person even had there receipt and water bot... See more
Kurt and Aniya are an amazing team! Top Tier customer service every single time!
very helpful and wonderful staff at my location. car was a great car to drive as well
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
7730 Bonhomme Ave, 63105, St. Louis, Missouri, United States
- (314) 219-8942
Your Car Rental Deals, News & Offers
3.6
Average
14 reviews
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Kurt & Aniya are the bomb
17 October 2026
Unsat Rental Location
Reserved a midsize, got a compact. I’m 6 ft and had to be a gymnast to get in and out of car. Stated gas tank full on checkout receipt—it was 3/4. Attendant didn’t seem to care one bit about customer service
12 October 2026
Kurt and Aniya are an amazing team
Kurt and Aniya are an amazing team! Top Tier customer service every single time!
9 October 2026
Aniya and the staff at Le Meridien is…
Aniya and the staff at Le Meridien is always prompt, courteous, knowledgeable, polite and professional. I appreciate that.
7 October 2026
very helpful and wonderful staff at my…
very helpful and wonderful staff at my location. car was a great car to drive as well
6 October 2026
Great customer service!
3 October 2026
Didn’t have the car I was suppose to…
Didn’t have the car I was suppose to get, then when it came back I was told it need oil change and etc but anyway, my car that I had was dirty from the last person even had there receipt and water bottles and food. And they don’t answer the phone or return calls….. I thought this hertz would be better but I guess not there all the same!!!! Want be back!!!! Also I returned my car earlier than expected because my expectations where not met!!!
24 September 2026
Was the worst rental car I have ever had
Was the worst rental car I have ever had with Hertz. It had over 110K miles, nneded an oil change, windows were filthy, had only 1/2 tank of gas.
25 September 2026
I like the front desk specialist she's…
I like the front desk specialist she's always kind.
12 September 2026
Hertz let me down this time
I exclusively rent with Hertz. That being said, I also exclusively used the airport lot. They were sold out of cars for the week that I needed it so I went with the location at La Meridian hotel because they had one available. The customer service agents were extremely kind, professional, and I have no complaints at all with the service. What I have a complaint about is the condition of the vehicle that I rented. I had planned to rent it for a week and took it back the following day because it was so dirty I didn’t want to drive it. I keep my personal vehicle cleaner than that car was. I understand they don’t have a car wash on site there, but they do need to take the cars and clean them, especially the inside. The purpose of the rental was to be able to drop my car off at the shop and go car shopping for a new one. I did not contact Hertz about the condition of the car. I did take pictures and I will contact their customer support when I have a day off of work.
11 June 2026
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