Employees were kind, efficient and polite. Unfortunately I left some items in the car upon return. When I called about a garage door opener that I left in the car, they did not mention that I had al... See more
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We reserved a minivan for our family trip and when we went to pick it up there was an issue from the previous drop off. The staff worked with us and we very quickly came up with a solution . I also ha... See more
Staff was efficient and vehicle performed well. I might suggest that the front desk area could use a good mopping and cleaning
I was over charged for a rental and never sent a receipt.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
3720 W Ina Rd, 85741-2104, Tucson, Arizona, United States
- (520) 572-8360
Your Car Rental Deals, News & Offers
4.1
Great
10 reviews
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Saved me money but...
Well I was a little disappointed at first because the gentleman helping me at pickup changed my reservation to a more expensive rate for the car and lowered my coverage. It saved me money in the long run but I really wanted the full coverage because I was going to a crazy driver enviroment. It turned ok and I was satisfied overall.
16 October 2026
Quick Save and Friendly Staff
We reserved a minivan for our family trip and when we went to pick it up there was an issue from the previous drop off. The staff worked with us and we very quickly came up with a solution . I also had to extend my rental period due to an emergency on that trip and it was smooth and they were attentive when I returned the car. I love this location and have never been disappointed.
8 October 2026
Employees were kind but that's not enough for a 5!
Employees were kind, efficient and polite. Unfortunately I left some items in the car upon return. When I called about a garage door opener that I left in the car, they did not mention that I had also left some items in the trunk. It was not until the next day that I realized I'd left the items in the trunk. I never did get the garage door opener back. I do realize it was my responsibility to check the car, I think it was also the responsibility of someone who was getting PAID to do it.
18 September 2026
Easy check in and ability to leave car…
Easy check in and ability to leave car when finished and drop keys. Also, best price for veterans.
15 September 2026
Fast and friendly service
Fast and friendly service. Clean vehicles and always in exceptional condition.
6 September 2026
Received a vehicle category upgrade
Received a vehicle category upgrade. Staff was friendly and efficient.
29 August 2026
Best check out EVER...Great…
Best check out EVER...Great Vehicle...just all around this was perfect
25 August 2026
I was over charged for a rental and…
I was over charged for a rental and never sent a receipt.
25 August 2026
Staff was efficient and vehicle…
Staff was efficient and vehicle performed well. I might suggest that the front desk area could use a good mopping and cleaning
28 June 2026
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