Ejner Hessel A/S Reviews 

14,412
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

While I was overall quite happy with the last service experience (quick) there is one small detail that made me a bit sad. I am allways very carefull when cleaning my car‘s interior, especially the p... See more

Company replied

Rated 5 out of 5 stars

Hi, I am writing this feedback because Daniel, the sales rep at Ej er Hessel, did a great job with the sale and he went above and beyond to fulfil all my expectations and desires. I really appreciate... See more

Company replied

Rated 5 out of 5 stars

I had an issue Xpeng G6, I was contacted by Edmond Ibraimi from Albertslund. He was extremely attentive, professional and friendly. He could already identify the issue over call with 12V battery and a... See more

Company replied

Rated 5 out of 5 stars

We had a broken Windshield on a foreigner van and we get a fast help to changing it! We were in a vulnerable situation in a foreign country but thanks to the Avedøre branch and especially to Martin Br... See more

Company replied

Company details

  1. Car dealer

Written by the company

Ejner Hessel A/S er autoriseret forhandler og serviceværksted for bilmærkerne Mercedes-Benz, smart, Renault, Dacia, FUSO og Ford. Derudover sælger og servicerer virksomheden trailermærkerne Fruehauf, CMT og Leci. Virksomheden tilbyder fuld service inden for samtlige produktkategorier fra personbils- til sværgodstransport. Herudover ydes rådgivning om tillægsydelser som erhvervs- og privatleasing, opbygning, finansiering samt forsikring.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14k reviews

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4.3

All reviews

(14,412)

2,021 reviews in the last 12 months

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Rated 5 out of 5 stars

Value for money

Value for money

31 March 2025
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Jens, 

Tusinde tak for de pæne ord og din anmeldelse efter dit besøg hos os. På gensyn en
anden gang.

Rigtig god dag😊️

Med venlig hilsen
Maria, Ejner Hessel

Rated 5 out of 5 stars

I had an issue Xpeng G6

I had an issue Xpeng G6, I was contacted by Edmond Ibraimi from Albertslund. He was extremely attentive, professional and friendly. He could already identify the issue over call with 12V battery and arranged to service my car at the earliest. Very satisfied with the quick resolution.

26 February 2025
Unprompted review
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hello Ashutosh, 

Thank you for your review! We’re delighted to hear that you had a positive experience with our service and that Edmond Ibraimi was able to assist you quickly and professionally. We truly appreciate your feedback. 

Have a nice day! 🙂 

Best regards
Maria, Ejner Hessel

Rated 5 out of 5 stars

Smooth & super service

23 January 2025
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej, 

Tak for din feedback! Vi er glade for, at du havde en god oplevelse. Det betyder meget for os!

Rigtig god dag😊️

Med venlig hilsen
Maria, Ejner Hessel

Rated 5 out of 5 stars

God service

25 November 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Bjarne, 

Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse 😉

God dag😊️

Rated 5 out of 5 stars

We had a broken Windshield on a…

We had a broken Windshield on a foreigner van and we get a fast help to changing it! We were in a vulnerable situation in a foreign country but thanks to the Avedøre branch and especially to Martin Bråe it was solved fast and smooth!

21 November 2024
Unprompted review
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Balazs, 

Thank you for the review. We are pleased to be of assistance in the current situation.

God dag😊️

Rated 1 out of 5 stars

Complete dissatisfaction

First of all, it was really expensive to change the breaks. It costed around 7000dkk while others could change for 4000dkk. Moreover labour costs are really high, they are as high as 1300dkk per hour, whereas other chrarge around 700dkk.

20 October 2024
Rated 4 out of 5 stars

Det var en dyr omgang for et batteri og…

Det var en dyr omgang for et batteri og en dyse til sprinkler anlægget over kr 8000

30 September 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Søren, 
 
Tusinde tak for din fine anmeldelse og feedback efter dit besøg hos os. I forhold til priserne, forsøger vi hele tiden at være konkurrencedygtige. Der kan dog være billigere alternativer i markedet, hos ikke-autoriserede værksteder.

God dag😊️
Venlig hilsen Maria, Ejner Hessel

Rated 5 out of 5 stars

Super service.

29 August 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Jan, 
 
Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse 😉

God dag😊️
Venlig hilsen Maria, Ejner Hessel

Rated 5 out of 5 stars

Quick and good service

Quick and good service. Friendly and helpful staff.

24 June 2024
Unprompted review
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hello, 

Thank you for your review. We are delighted to hear that you were satisfied with our quick and good service.

Best regards Maria, Ejner Hessel

Rated 5 out of 5 stars

Super service.

28 June 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Helle, 
 
Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse 😉

God dag😊️
Venlig hilsen Maria, Ejner Hessel

Rated 5 out of 5 stars

Kæmpe anbefaling 🤩

God service, intet at klage over 🌟

1 July 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Natasja, 
 
Godt at læse at du har haft en god oplevelse i forbindelse med dit besøg hos Ejner Hessel i Næstved. 

God dag😊️
Venlig hilsen Maria, Ejner Hessel

Rated 4 out of 5 stars

Fin servic.

1 July 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Ole, 

Tak for anmeldelsen. Vi sætter pris på din feedback efter dit besøg hos os. 

God dag😊️
Venlig hilsen Maria, Ejner Hessel

Rated 5 out of 5 stars

god information

27 June 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Jan, 
 
Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse 😉

God dag😊️
Venlig hilsen Maria, Ejner Hessel

Rated 5 out of 5 stars

Very Hood and fast

21 June 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Pawel, 
 
Thank you very much for your positive feedback. 

Have a nice day 😊️
Best regards Maria, Ejner Hessel

Rated 4 out of 5 stars

God service

God service

23 June 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Michael, 

Godt at læse at du har haft en god oplevelse i forbindelse med dit besøg hos Ejner Hessel i Aalborg.

God dag😊️
Venlig hilsen Maria, Ejner Hessel

Rated 1 out of 5 stars

Unauthorized charges

There have been unauthorized charges on my bill!

21 June 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej 
Can you please send more information on www.hessel.dk/klager

Regards Morten. Ejner Hessel

Rated 5 out of 5 stars

Super service

21 June 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Anne,

Tak for anmeldelsen. Vi sætter pris på din feedback efter dit besøg hos os.

God dag😊️
Venlig hilsen Maria, Ejner Hessel

Rated 4 out of 5 stars

God service

15 June 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Erik,

Vi værdsætter dine flotte ord. Det glæder os at høre om din positive oplevelse. 

Venlig hilsen Maria, Ejner Hessel

Rated 5 out of 5 stars

Super service

13 June 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Frank, 
 
Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse 😉

Venlig hilsen Maria, Ejner Hessel

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