Ejner Hessel A/S Reviews 

14,417
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

While I was overall quite happy with the last service experience (quick) there is one small detail that made me a bit sad. I am allways very carefull when cleaning my car‘s interior, especially the p... See more

Company replied

Rated 5 out of 5 stars

Hi, I am writing this feedback because Daniel, the sales rep at Ej er Hessel, did a great job with the sale and he went above and beyond to fulfil all my expectations and desires. I really appreciate... See more

Company replied

Rated 5 out of 5 stars

I had an issue Xpeng G6, I was contacted by Edmond Ibraimi from Albertslund. He was extremely attentive, professional and friendly. He could already identify the issue over call with 12V battery and a... See more

Company replied

Rated 5 out of 5 stars

We had a broken Windshield on a foreigner van and we get a fast help to changing it! We were in a vulnerable situation in a foreign country but thanks to the Avedøre branch and especially to Martin Br... See more

Company replied

Company details

  1. Car dealer

Written by the company

Ejner Hessel A/S er autoriseret forhandler og serviceværksted for bilmærkerne Mercedes-Benz, smart, Renault, Dacia, FUSO og Ford. Derudover sælger og servicerer virksomheden trailermærkerne Fruehauf, CMT og Leci. Virksomheden tilbyder fuld service inden for samtlige produktkategorier fra personbils- til sværgodstransport. Herudover ydes rådgivning om tillægsydelser som erhvervs- og privatleasing, opbygning, finansiering samt forsikring.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14k reviews

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4.3

All reviews

(14,417)

2,021 reviews in the last 12 months

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Rated 5 out of 5 stars

Super fin service

14 April 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Susanne, 

Tak for dine rosende ord. Vi er meget glade for at høre om din positive oplevelse hos Ejner Hessel i Næstved. 

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 4 out of 5 stars

God service

14 April 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Rikke, 

Dejligt at du har haft en god oplevelse hos Ejner Hessel i Kastrup – tak for din anmeldelse!

Rigtig god dag 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

Super service

Super service

13 April 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Jens, 

Dejligt at modtage din positive anmeldelse, tak.

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Søren, 

Mange tak for din anmeldelse – vi er glade for, at du har haft en god oplevelse hos Ejner Hessel.

God dag😊️
Venlig hilsen Cecilie, Ejner Hessel

Rated 4 out of 5 stars

Nem tidsbestilling

Nem tidsbestilling, grundig gennemgang via video.

30 March 2024
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Reply from Ejner Hessel A/S

Hej Charlotte, 

Det glæder os at høre, at du fandt vores tidsbestilling nem, og at vores video-gennemgang var grundig. Vi sætter stor pris på din feedback! 

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 4 out of 5 stars

Jamen altglad var fint og hurtig ekspedition

Jamen alt var fint og hurtig ekspedition

29 March 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Jahn

Dejligt at læse at du har haft en god oplevelse i forbindelse med dit besøg hos Ejner Hessel i Albertslund.

God dag😊️
Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

God service

25 March 2024
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Reply from Ejner Hessel A/S

Hej Claus, 

Dejligt at du har haft en god oplevelse hos os – tak for din anmeldelse og god dag 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

God service

God service, men mega dyrt.

24 March 2024
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Reply from Ejner Hessel A/S

Hej Oleg

Tak for din fine anmeldelse og feedback efter dit besøg hos os.

I forhold til priserne, forsøger vi hele tiden at være konkurrencedygtige. Der kan dog være billigere alternativer i markedet, hos ikke-autoriserede værksteder.

God dag😊️
Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Alt er bare super

I er bare i top

22 March 2024
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Reply from Ejner Hessel A/S

Hej Jørgen

Tusinde tak for de pæne ord og din anmeldelse efter dit besøg hos os.

God dag😊️
Venlig hilsen Cecilie, Ejner Hessel

Rated 4 out of 5 stars

Fin video 😉👌

Fin video 😉👌

21 March 2024
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Reply from Ejner Hessel A/S

Hej Pia,

Skønt at læse at du har haft en god oplevelse i forbindelse med dit besøg hos Ejner Hessel i Thisted. Godt du kunne lide videoen. 

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

Fin service

18 March 2024
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Reply from Ejner Hessel A/S

Hej Peter,

Dejligt at du har haft en god oplevelse hos os – tak for din anmeldelse

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

Supper godt .

14 March 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Thi Lien, 

Dejligt at modtage din anmeldelse, tak.

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 4 out of 5 stars

Time management

It shall be proper managed with respect of client’s time. Appointment was booked for 07.30. It was informed about car readiness in 4 hours. I came at 13 and they even not started. App showed clear when my car was opened.

15 March 2024
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Reply from Ejner Hessel A/S

Hello Olga, 

Thank you for your feedback. We deeply apologize for the unsatisfactory experience you had. Respecting our customers' time is paramount to us, and it seems we fell short of your expectations this time. We apologize for the confusion surrounding your appointment, and we will strive to improve our communication going forward.

Have a nice day! 😊
Mvh. Iben, Ejner Hessel

Rated 3 out of 5 stars

God service fra alle

God service fra alle, men 1121.- for en diagnose test?!! Vel at mærke med Hessel+ rabat

15 March 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Chris, 

Tak for din anmeldelse efter dit besøg. Vi er glade for du oplevelse en god service fra alle.
I forhold til priserne, forsøger vi hele tiden at være konkurrencedygtige. Der kan dog være billigere alternativer i markedet, hos ikke-autoriserede værksteder.

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

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