Insite Reviews 

209
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

PCV practical driving test passed first time after 20 hours training with Karl Barham. Although an absolute font of knowledge and experience, Karl made every driving lesson a joy to take part... See more

Company replied

Rated 5 out of 5 stars

I hugely benefitted from Karl Barham’s expert tuition and passed my Cat D test first time! Karl took me from feeling completely unsure I would be able to get to grips with controlling a bus to feel... See more

Company replied

Rated 5 out of 5 stars

Started my bus driver training with my instructor Jordon, 2 weeks ago and I passed my test today! I highly recommend Jordon and can’t thank him enough for his kind, cheery, helpful and patient nature... See more

Company replied

Rated 5 out of 5 stars

Tony Lynch is an A class PCV license instructor. He's very down to earth and has a laid back approach which puts you at ease. His instructions are clear and concise. He analyses your driving wea... See more

Company replied

Company details

  1. Driving Licence Training School
  2. Driving school
  3. Training Centre

Written by the company

Insite (formerly HGVC) is the UK’s leading supplier of fully managed, commercial vehicle, warehouse, and construction training. For more than 12 years, Insite has been delivering training for the worlds most respected organisations including Amazon, the AA, Morrisons Utilities, Travis Perkins, NHS ambulance service, MOD overseas, AMEY Services and more. The business was founded in 2012 with the goal of delivering market-leading HGV licence acquisition programs for individuals and businesses. Insite is now the leading provider of commercial vehicle training in the UK, delivering more than 12,000 courses over the past five years. From initial checks and on-boarding, to preparing training summaries with results, analysis and recommendations for improvements, Insite transforms commercial vehicle and equipment training programmes. Insite has a network of over 400 training centres across the UK, offering training courses for every licence category in the UK, along with driver CPC, HIAB, ADR, forklift, and excavator courses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(209)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

fantastic experience

i had a fantastic experience training with an instructor from this company. Eddie was a great instructor who made me feel comfortable and confident with driving a bus and he taught me not just how to pass a test, but he taught me how to be a professional driver. he took me in as family and showers great passion for his job and i cant thank him enough for the life lessons he has taught me. knowing i am only 18 years old he catered to my lack of experience and helped me greatly, thanks eddie!

14 September 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Andy taught me how to drive a bus

Andy taught me how to drive a bus. I wasn’t being taught well by my previous instructor, I was making so many mistakes, hitting curbs, no lane control, too slow. Lucky for me Andy came along and took over our team. One day of being with Andy all these mistakes were corrected. He doesn’t shout, he teaches in a very calm manner, makes you feel at ease. I couldn’t believe that it took only 24h. Andy showed me all the techniques, how to avoid hitting curbs, how to stay within your lane, how to pick up speed when necessary, how to not be overly cautious, how indicate and not forgetting to turn off my indicators, how to do roundabouts, how to use overhangs and so much more. And when you do well, he rewards you by buying Lunches and drinks, and always has sweets for us, 🥰best guy ever. Without Andy I wouldn’t have passed at all. Best instructor that any student should have. He changed my life. Because of how he taught me, I passed my practical. Thank you Andy. 😘

18 September 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Highly recommended!!!

Jermaine was an outstanding instructor, adapted to my needs, had good conversations and overall provided with a good time whilst I was in training, I didn’t want training to end!!!

From my first drive until my test day Jermaine highlighted what I needed to learn by telling me, explaining to me and even showing me how to complete manoeuvres etc helping me lead to a first time pass with minimal minors!!!

Not only that but the other instructors are also very friendly and lovely to have a chat with.

Overall, I’m very happy with HGVC and would definitely recommend.

11/10

Raihan Abhram

15 September 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Kim Brown

The instructor Kim Brown is so lovely he helped me so much throughout the whole journey until I passed. I appreciate it so much thank you.

12 September 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Trained by Dean

I was trained by Dean, passed my test and got my license within 3 weeks and to such a high standard of only 1 minor.

Great trainer and it shows!☺️

Eric
go NorthWest

8 September 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Awesome experience very practical…

Awesome experience very practical training and allow you good amount of time to get things right.

6 September 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 4 out of 5 stars

Excellent throughout

Very helpful throughout my driving experience, always git a quick response when asked any questions. Would like more options for training schools in more areas.

6 September 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your positive review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Great company

A great company provide all help and support needed ,thanks a lot
Kond regard
Bakjy jamair

31 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Hgv2

My thanks to mick and all involved with my driving and tests thank you. I would recommend this company for your tests etc

Brian Haworth

11 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Wanted to acknowledge and say a big…

Wanted to acknowledge and say a big thank you for my recent experiences with a HGVC instructor, who was fantastic and instrumental in helping me pass my PCV practical driving test, he was so calm and extremely knowledgable so a big thank you to Mert! I really appreciated all your efforts!

15 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

It was a very hard 4 weeks for me

It was a very hard 4 weeks for me, I would like to thanks this company the opportunity, also and specially thanks to Dean and Paul to be patient and set me up on this. Now I am ready to boarding on this journey with Go NorthWest.

17 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Professional Driving at its best.

Even if I had failed my PCV test, I would still write the same review, why, because it would have been my own fault.

Tony Leach my extremely competent and ‘down to earth’ instructor demonstrated, taught and encouraged the most effective approach to driving a passenger carrying vehicle. Tony’s taught the art of driving a long vehicle, lending consideration to multiple road hazards while at the same time providing customers with a most pleasant and comfortable experience in their travels.

Although Tony tell you as it is, his stringent and very serious approach to safe driving is interspersed with humour and and empathy. I felt very comfortable under his tutorage.

In my humble opinion, effective teaching always correlate with the ability to communicate well, I can honestly say that the HGVC instructor Tony Leach has it.

Thanks Tony & HGVC, your input is greatly appreciated.

17 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

HGVC instructors are first class!

HGVC instructors are first class. My instructor (Mert) was brilliant. He was very patient, understanding and concise with me. He built up my confidence, and went through thick and thin out of his own time to make me the best bus driver possible. Couldn’t have asked for more from him. I’d recommend HGVC and HGVC only! They won’t disappoint you.

15 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Great driving instructor (Paul…

Great driving instructor (Paul Greenhalgh), built my confidence back up with bus driving and got me through my test in a week.

15 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

I had a fantastic experience with my…

I had a fantastic experience with my PCV driving instructor. Jermaine’s expertise, patience, and tailored guidance made learning to drive a large vehicle a breeze. I highly recommend Jermaine for anyone looking to obtain their PCV license.
Love Always 👍

14 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Perfect

Very professional friendly staff, always there to answer any questions or queries I have had. Very prompt in booking all my training courses and tests. Thank you for everything

11 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Great company very helpful !!!

Great company very helpful. Great communication process was very straightforward. Would recommend highly.

10 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

Jermaine

I had an exceptional experience with Jermaine! His patience and clear guidance helped me build confidence on the road. He tailored lessons to my learning style, ensuring I mastered each skill. Thanks to Jermaine’s expert teaching, I passed my driving test with flying colors. I highly recommend him to anyone looking for a knowledgeable and supportive instructor.

9 August 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

My instructor was Andy silverster what…

My instructor was Andy silverster what an absolute amazing man if you want to pass any test have this man as your instructor and you will be guaranteed to pass!

12 July 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

Rated 5 out of 5 stars

I was with this company for the

I was with this company for the majority of my time where I was learning to drive a bus my time with my instructor (Kim Brown) was a very enjoyable and informative period which made me feel like I was ready to drive the bus in service i throughly enjoyed every minute I was in training school

31 July 2023
Unprompted review
Insite logo

Reply from Insite

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our training. Your success and satisfaction are what we strive for. Best of luck in all your future driving adventures, and remember, we're always here if you need us.

Best wishes,
The HGVC Team

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