Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... See more
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See what reviewers are saying
From start to finish the experience was great! I was nervous Initially, but my nerves were settled very quickly by a very friendly receptionist (think she was called Heather) who passed me over to... See more
Warmly received by Pam, and then Donna ran through the process with very clear description of each step, being happy to answer questions and explain more. The tests were all executed exactly as she de... See more
My experience was made easy and comfortable due to the approach of Carol Anne who dealt with everything in a caring manner. She explained everything so well from beginning to end of my hearing test an... See more
Company details
- #2 of 22 best companies in Audiologist
- #2 of 7 best companies in Hearing aid repair service
- #2 of 12 best companies in Hearing Aid Shop
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
21 Summer Street, AB10 1SB, ABERDEEN, Aberdeenshire, United Kingdom
- 01224 626630
4.9
Excellent
171 reviews
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The welcoming you get as soon as you…
The welcoming you get as soon as you walk through the door .Everything explained step by step
26 June 2026
It was great thank you very much
19 June 2026
A little gem, for hearing issues
I must recommend this place very highly, as from the Ear Care Practitioner to the Hearing Aid Dispenser, my experience was amazing !!
Getting my ears syringed was made easy by the care and thoughtfulness from Theresa, I wouldn’t go anywhere else now. Also getting my hearing tested by the very professional Donna was very informative and done with so much care and actually made my experience enjoyable, thanks to Hidden Hearing.
I have already recommended this delightful place to my friends and family
27 April 2026
Unprompted review
I was very impressed at the…
I was very impressed at the thoroughness of the examination.
22 April 2026
Very professional and efficient
16 April 2026
Friendly and helpful staff and careful…
Friendly and helpful staff and careful explanation provided.
15 April 2026
The audiologist was very informative…
The audiologist was very informative and explained all the steps very clearly
10 April 2026
Great experience
Great experience. Was able to get my ears unblocked and can finally hear. The process was painless and the lady was so lovely who performed the procedure. Would highly recommend
25 March 2026
Great service from Hidden Hearing
Great service from Hidden Hearing. Everything was very well explained during the hearing tests and the introduction to my first hearing aids.
18 March 2026
A hearing test was arranged at short notice
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get me booked in at short notice and times which suited me. A follow up hearing test appointment was made just after the end of the second visit.
12 March 2026
Very professional and excellent service
Carol Anne made me feel very comfortable and relaxed when I went for my annual hearing test.
We chatted comfortably and she remembered about my grandson’s recent move to his new flat.
The whole experience was very refreshing and rewarding as my hearing is much the same, so no problem at all.
13 March 2026
It is very helpful to have an annual…an annual checkup
It is very helpful to have an annual check up
My new contact was good at discussing my concerns
Software updates can only be also helpful
21 February 2026
Very happy with last visit
Very good customer service.
Carol is very good specialist.
You just know that you are in good hands.
13 February 2026
Every time I go in the staff are always…
Every time I go in the staff are always welcoming and friendly and they explain the procedure that they are going to do
12 February 2026
Very good hearing aids
Callum is very polite and friendly but he is also very professional
22 January 2026
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