Been a client of Hidden Hearing for 3 years now and I have found the staff to be very professional, knowledgeable and extremely helpful in solving any problems. Andy Collis has been my dispenser and s... See more
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Both Andy Collis, Hearing Aid Audiologist, and the receptionist (apologies, I forget her name) were lovely and welcoming. I was seen promptly and was given a thorough consultation based upon my answer... See more
I had an appointment on Thursday 9th April with Siobhan at Hidden Hearing in Bath. I needed my ears syringed. I haven’t had good experiences with ear syringes in the past so I was a bit nervous to ha... See more
Sound (sorry!) advice delivered with empathy. Questions answered clearly and with considerable depth of knowledge. Thoroughly recommend Hidden Hearing and Andy Collis
Company details
- #3 of 24 best companies in Audiologist
- #2 of 8 best companies in Hearing aid repair service
- #2 of 13 best companies in Hearing Aid Shop
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
18 St. James's Parade, BA1 1UL, BATH, Somerset, United Kingdom
- 01225 315444
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22 May 2026 the first time
I attended the Clinic for the first time for Ear wax removal on 23 May 2026
I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to remove more stubborn wax. I was offered a free hearing test which I subsequently declined because my hearing had improved.
Great support from excellent staff
Been a client of Hidden Hearing for 3 years now and I have found the staff to be very professional, knowledgeable and extremely helpful in solving any problems. Andy Collis has been my dispenser and someone who has supported and encouraged me to persevere when I have encountered difficulties. Thank you Andy. Highly recommend.
My German hearing aid came apart
My German hearing aid came apart. Even through this system is not popular in UK Andy Collins came up with a solution. I am very thankful.
A very good address if you have any problem with hearing devices.
Klaus Matthias
Sound (sorry!) advice delivered with…
Sound (sorry!) advice delivered with empathy. Questions answered clearly and with considerable depth of knowledge. Thoroughly recommend Hidden Hearing and Andy Collis
Sympathy and answers!!
I had an appointment on Thursday 9th…
I had an appointment on Thursday 9th April with Siobhan at Hidden Hearing in Bath. I needed my ears syringed. I haven’t had good experiences with ear syringes in the past so I was a bit nervous to have another one. At Hidden Hearing I was amazed at the service and care I received. I will be going there again with no hesitation. I cannot recommend Hidden Hearing enough.
A very satisfied client. Gary Pollard
Exceptional service and care
I've been going for 5 years and Andy Collis is exceptional. His care and kindness and professionalism is second to none. He should be training all the Hidden Hearing professionals.
Excellent service by the staff and building was pleasant
All round a excellent service staff were excellent
Excellent service
Excellent service, and worth every penny of the £70 it costs to get your blocked ears sorted
A very positive experience
I really felt involved in the decision making - this was a 'doing with', not a 'doing to' experience. Andy was reassuring and encouraging. I'm really pleased to have a follow up appointment already arranged for me - it's good to have the after-care taken so seriously.
HiddenHearing Bath.Ear Wax Treatment
Recently went to Hidden Hearing in Bath.
Dropped in the hope as my ears were blocked up, as a chance that a lady called Siobhan would be available to see me.
I was pleasantly surprised and impressed how painlessthe experience was.
My hearing immediately returned to normal.i hadn’t realised how important it is to have these treatments yearly.And, that you can just drop in to see Siobhan .
It really does make a massive difference.
Pattie.
My appointment was on time
My appointment was on time. The whole process was easy and all was explained.
Hearing test by an expert
Andy is highly experienced and knowledgeable so relieved I met him to test my hearing. He is very thorough in his test routines and communicates the results in an understandable manner. I can't thank him enough for his patience and care in answering all my questions.
a very professional set up
Excellent service
I always look forward to my visits to Hidden Hearing Bath. The waiting room is calm and pleasant, with welcoming staff. Andy Collis ( the audiologist) is a true gentleman. Through the combination of available technology and Andy’s expertise and attention to detail, I can now hear things I thought were lost. I can now listen to the radio and music. The birds are singing again! I have regained confidence in talking to people and in noisy situations.
Nothing is too much trouble for Andy
and his team until you are confident and happy with your new hearing aids. An annual hearing test is also offered.
If you are
Looking for a personal, professional service, I absolutely recommend them.
Routine check and test conducted in…
Routine check and test conducted in helpful and efficient manner as on previous occasions. I would like to be confident that a prompt and rapid response was available in emergency.
I was very happy Siobhan was able to…
I was very happy Siobhan was able to undertake my earwax removal in Bath today. She is a most considerate and gentle person and I want to say a big thank you to her.
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