hidizs Reviews 

The order arrived in pristine quality but I was hoping it was more securely packaged like in a carton box or something. Plus the only thing I am confused about was my mode of shipping was altered from express to standard but I never got the 30 USD refund back in my account. That's the only ambiguity of my experience

The company got my address completely wrong. The package came all the way to my city just to get returned back to the company. Once I contacted the company about my package that's when I was told the address was incorrect. I informed them that I entered it correctly so it had to be on their end. Company said that I didn't need to worry when they received it back they would send me a new tracking number which I never received. Contacted them back and I was told about the address again and given a tracking number which showed it was returned back to them. Company said that I needed to contact my local post office which I did and post office confirmed they entered the address completely wrong and that it was sent back to them. So, at this point I decided I didn't even want the product. Now the company keeps telling me about the address being wrong and trying to still mail the product back to me when I have said multiple times I don't want to do business with them. Company also asked me to split my money with them because they have lost resources that allow them to see that the package came back to them. Hmmmm! What type of company asks such a question? So, I have already informed my bank. To the world order at your own risk. You may get lucky, but unfortunately for me, I didn't. Thanks

Excellent quality earphones and good communication about the purchase.

Amazing service highly recommend. If you want amazing IEM's purchase MK12 Ducbloke Edition they sound incredible

great products, amazing pricrd

Very good service, quick response, well packed item. So far the player seems solid.

The packaging was great. Item came undamaged. The MP145 Pro IEMs are fast becoming my favorite set. Shipping a bit slow though.

Great. Fast shipping. Highest quality planar buds you can think of. MP145 amazing. But ! The cable is thin and cheap. The cable can not bring the best performance on the MP145 IEMs . You need a proper thick high quality audio cable . But for the price its nothing to worry about.

I ordered the AP80 Pro Max for my dad as a present. The delivery was good, considering the package was sent from China to Germany. The player arrived and my dad was very happy. The features of the player are nice, my dad was impressed.

The real star of the show was the customer support, we had issues with the player, it had a technical defect. The support handled the issue very fast and EXTREMELY well!

Hats off to Sean! I was so pleased with the service that I even offered a review myself.

After having a bad experience with a courier. I informed Hidizs who chased up the courier regarding my delayed, discoverd that my package had been lost. The courier told me to get in contact with Hidizs as it was the policy between them regarding lost property. Hidizs gave full support through out and offered to replace my item. Which arrived this time, although still not happy with courier how it was delivered. Would recommend Hidizs for quality product and service.

Great service as always, product fits great enhances bass frequencies as you get a good seal. Non irritable so no issues using for prolonged periods. Personally prefer them over all others I've tried which is a lot

When I needed to change the colour your customer service were very helpful.

The same when I needed the tracking number.

The player arrived quickly 😃😃😃😃😃😃😃😃😃😃 😃😃😃 u

I was really impressed with the style, size, and price of my AP80 Pro X. However the biggest problem was the Bluetooth connection. In any busy area, the music would drop in and out. And my power button broke (needs to be made stronger). I decided to give Hidizs another chance when I heard they were releasing the Pro Max and had upgraded their Bluetooth. Never again because it still have the Bluetooth issue. Sad because I really like their products, especially their headphones.

My AP80 Pro Max does not show any music data (artist, song title, lp art, etc) on my car's head unit when connected by Bluetooth. Everything shows up when connected by USB.

I have not received my MP145 iem order.

In the past I have ordered and received two shipments in a timely fashion.

This time however.....my package seems to be lost!

I stream Pandora, and I can't do this with the Hidiz. As a music player, it is a good value for money. I prefer the Hiby RIII 6 because I can stream the service of my choice. The Hidiz should upgrade to Google Play with wi-fi so the customer can make that choice for themselves.

I ordered a MP145 Planar Magnetic Driver in ear monitors and they failed to deliver them. Sent 3 different tracking numbers to 2 different countries. Now they insist I received it. The customer service sucks!

AP80 PROX MAX - 0/100 customer service - item dead promised a credit still waiting IMHO avoid this firm