Hificorner Reviews 

71
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The best support and purchasing experience I've had, from start to finish. John took his time with me as an enthusiastic but largely clueless HiFi novice, helped me find what was right for me with... See more

Rated 5 out of 5 stars

This is my first ever online review of a company, but the service provided by HiFiCorner has been SO GOOD that I just had to get this one down. I'll not go into the details, but I'd ordered a... See more

Rated 5 out of 5 stars

I have been using HiFi Corner & The Movie Rooms for the last few years and don't think I have had a better level of service for anything I've ever purchased before or since. Nick, Dan, Paul and the o... See more

Rated 5 out of 5 stars

I have bought several items from Homesound and HiFi Corner, and I will keep doing so. Nick is knowledgable and helpful when choosing equipment and his after sales service is first class. Krishma, Nick... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Hi-Fi Corner - hifi and home cinema - Scotland. Edinburgh, Glasgow, Falkirk. Hi-fi, stereo, home cinema, B&W Zeppelin, online stereo store. Blu-ray, DVD, amplifiers, surround sound, plasma LCD TV. Mini systems. Multi-room h-ifi. MP3 iPod docks.


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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No recent history of asking for reviews

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4.8

All reviews

(71)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Denon AVR

Recently purchased a Denon AVR through Hi Fi Corner. The guys were genuinely very knowledgble and helpful. Would certainly recommend to others.

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Superb customer service. Unfortunatly the product I wanted was experiences delays but the team informed me straight away and even offered a discount for the delay. They then kept me informed until eventually I no longer wanted to proceed with the purchase which is unfortunate but they refunded in full.

HIFI had their hands tied by the supplier so no issues there with the delay, it's an example of top quality customer service.

23 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service. Very pleased.

I bought an excellent pair of Solidsteel speaker stands from Hi-Fi Corner recently - my first time shopping with them. I will definitely take my business there again, as the deal and service I got was fantastic. Great advice all round and a very efficient team. Can't fault them. Thanks everyone. Michael

20 April 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic - well worth a visit!

Fantastic! I’ve dealt with these guys a few times and as well as being really friendly and providing excellent customer service, they are extremely knowledgable and passionate about their stock. Excellent selection of kit and fast, efficient service.

30 March 2021
Unprompted review
Rated 1 out of 5 stars

Couldn't provide the item I paid for.

Website said item was in stock. Ordered and paid. Then received an email to say out of stock - so the website isn't accurate. Of course, my credit card had been charged. Not happy.

Shop has responded, but doesn't say why my credit card was charged if the item wasn't in stock, or why it's impossible to keep the website up-to-date - advertising items they don't have but charging someone's credit card nonetheless isn't acceptable.

30 March 2021
Unprompted review
Hificorner logo

Reply from Hificorner

Hello,

I'm sorry the product you ordered was not in stock. Our website does not claim the item was in stock, but states:

Delivery Time: Normally 1 - 5 Working Days (Covid-19 and Brexit Delays Possible, contact us for more information)

We contacted you as soon as possible to inform you of this.

As a small family business we always strive to give the best care we can in these challenging times. If you would like to discuss any aspect of your experience I would be more than happy to have a chat. You can contact me, the owner, on the shop number.

Kind Regards

Struan Mackenzie
MD

Rated 5 out of 5 stars

The best customer experience I have ever had!

I recently purchased a refurbished Naim Mu-So 2nd Generation from HiFi Corner in Edinburgh online. I part-exchanged my Mu-So 1st Generation as part of the transaction after discussing the options with Iain first. This was far from the biggest sale they have ever made, but the service I have received from Iain and the company has been a revelation. It is unheard of these days that a high street shop will provide this level of service and care to their customers, and I cannot thank them enough. The first Mu-So 2 was faulty, (not their fault), and they paid for collection and delivery of a replacement, (which was perfect), and collection of my part exchange. Throughout the whole experience they simply did what they said they would, without question, and I trusted them. I am a customer for life now, and will recommend them to everyone I know. Thank you to all involved, especially Iain.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Great company who put customer service first!

Purchased a new Sonos speaker from them at the start of January, unfortunately it was not in stock when I ordered it. I promptly spoke to John who apologised and gave me 10% off for the inconvenience! All retailers are currently experiencing issues with getting stock for the Sonos Arc, so it’s unfortunately out of Hi-Fi Corners hands. The communication and customer service is second to none though, I will be purchasing all of my sound equipment through these guys in the future as the service is so good. Highly recommend using this company!

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Total trust and quality of service

I rarely leave reviews (maybe I should do this more!) but I had to write to say that the care my turntable and HiFi system received was second to none.
A home visit no less, and Tony talked me through every single little thing I was either concerned about or just needed some clarification on.
There would be no hesitation on me to recommend Hifi corner to anyone who needs advice, help, or to buy some kit. These are serious, dedicated people.
Many thanks!

17 December 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

From the moment you make contact with the team, through the demo of equipment and then onto the purchase of your chosen HiFi items. Iain and the team in Edinburgh were first class and I cannot speak highly enough of them. Their attention to detail, especially through the pandemic, the quality of advice and their patience was superb. It is quite easy to see why so many customers would want to return to HiFi Corner, the levels of customer service were outstanding, (competitors take note). Thanks again for a great experience.

21 November 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service.

Bought an amp online which was delivered the next day. There was a fault with the headphone socket (not their fault). Spoke to John on the phone and once he had seen the video I sent of the fault, he had another one sent to me (which I received the next day) and the faulty amp was taken away at the same time. Haven’t had a problem since.

Highly recommended

11 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Just purchased a quad 2 amp from Hi Fi Corner. Tony provided lots of sound advice and was very helpful.
I part exchanged some hifi separates and were given a very fair price. My amp was dispatched before my old equipment had arrived (I had sent the tracking details) which shows considerable trust.
So all in all a brilliant service. Cheers!

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Couldn't have asked for any more; such a positive experience. Luke was amazing and gave me confidence to purchase an expensive hifi item from Hificorner, which arrived the next day. I would not hesitate to shop with them again and will now definitely be ordering from them in the future.

19 August 2020
Unprompted review
Rated 5 out of 5 stars

Recently purchased Marantz Ruby SACD…

Recently purchased Marantz Ruby SACD player, excellent communication with Struan (Edinburgh) from the moment of purchase. Item delivered next day, item well packed and player exactly as described. Excellent player, first class transaction and excellent after sales support.
Highly Recommended!!

CC

1 July 2020
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the service

I was looking for a Technics SL-1200GR and found Hi-Fi Corner on the net. Wrote them an inquiry on their site, received a reply promptly and placed the order the next day. Talked to Tony over the phone as well and he was very helpful, knowledgeable and welcoming. Order has been placed on Saturday, the turntable has been dispatched on Monday and received on Tuesday. Lightning fast service!
Now I am a happy owner of a great turntable and a grateful customer of Hi-Fi Corner! Highly recommend buying from them!

10 June 2020
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the service

I came across Hifi corner on the net. Were my second pick to buy new speakers. They are first from now on, thats for sure. By the way, "first pick" left me without speakers and 30€ short due to double currency conversion fee from PayPal. Everything as it should be at Hifi corner: fast, accurate, responsive.
Great service from Luke, can't thank him enough.
I come from continental Europe, shipping was as promised, got them in 6 days.
Rating out of 10? 11...

11 May 2020
Unprompted review
Rated 5 out of 5 stars

everything you’d want & more......

As has been mentioned in other reviews, the service is second to none - interested in your specific needs, patient and responsive. Nothing is to much trouble and every question responded too with the detailed insight you would want. I am a customer for life.

7 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, I have purchased three items of equipment from them this year the most recent being a Michell Gyrodec SE Turntable. I got it for a great price with a very good exchange deal, the service is excellent from all the team and I would like to say a particular thanks to Armin for his help, support and super customer service for my latest purchase.

24 December 2019
Unprompted review
Rated 5 out of 5 stars

Simply the Best

First time I’ve bought from Hificorner however will not be the last. Fantastic service, excellent advice and assistance from John and Luke. Best prices around plus free delivery

The big companies could certainly learn something from Hificorner

Highly recommend

28 November 2019
Unprompted review

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