hifiheadphones.co.uk Reviews 

1,522
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I contacted HiFi Headphones through their live chat while looking at the new Audeze Maxwell 2 ANC, and the service was excellent. The person I spoke to was friendly, helpful and went out of their... See more

Rated 5 out of 5 stars

Superb Audio Quality. The box includes four sizes of silicone ear tips, for a noise isolating seal. Hi-res playback with USB - C Dac for wired headphone. Fast delivery service from Hifi headphones. I... See more

Rated 5 out of 5 stars

Headphones really well packaged, would survive being at the bottom of a stack of parcels in a delivery depot. Fast turnaround from order to arrival. Headphones themselves, Audeze isine 20's beautiful... See more

Rated 5 out of 5 stars

Have bought headphones from hifiheadphones.co.uk for several years. Tend to go for AudioFly or Sound Magic, mostly cheaper end of those ranges, and they're always good, plus much better selection than... See more

Company details

  1. Hi-fi shop
  2. Electronics store

Information provided by various external sources

The UK headphone store that's serious about headphones, HiFi Headphones specialises in bringing innovative products to the UK market and providing a World class service to our customers. Offering a huge selection of headphones, earphones and related products as well as buyer’s guides, reviews, and headphone news blog, the HiFi Headphones website is the place to make an informed headphone purchase. More importantly we’re also really into enjoying music with headphones. Listening with headphones is our preferred choice while kicking back to enjoy our favourite musicians and we’re here to help you make the best headphone choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,522)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wanted some comply foam tips for my …

Wanted some comply foam tips for my Bose earphones only to find out they no longer stock or sell them but my emails were answered quickly, politely and were extremely helpful.
Pointed out to me about a different product that was basically the same but at half the price.
Items arrived quickly and I have to say they work just as well as the comply.
One only wish is that the new blackbird foam tips were longer but that’s just my preference

10 January 2018
Unprompted review
Rated 5 out of 5 stars

Needed a longer cable for my Bose QC …

Needed a longer cable for my Bose QC 35s, hifiheadphones had the right product and delivered in good time. Cheaper alternative to bluetooth transmitter for tv but will invest in Avantree Oasis later. Hifiheadphones website easy to navigate with plenty of choice. Well done.

5 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, well packaged, arrived promptly. Excellent range of products and great prices and offers. I did have a couple of product enquiries and got a quick, honest response. Will definitely be buying from them again.

31 December 2017
Unprompted review
Rated 5 out of 5 stars

Spot on

Earphones arrived promptly and although only a couple of days old have been excellent up to now. Many thanks.

26 December 2017
Unprompted review
Rated 5 out of 5 stars

Over the years I have enjoyed …

Over the years I have enjoyed hifiheadphones video reviews, written reviews and phone buying advice. I find the reviews to be spot on in description and details. They are honest when it comes to buying advice even if it means they don’t make a sale and that is hard to come by. They are customer friendly and efficient at the same time. Fast delivery with options, great packaging and high quality inventory. I have been 100% happy with each purchase I make. Highly recommended hands down!

7 December 2017
Unprompted review
Rated 5 out of 5 stars

Great Service

These arrived really quickly and with a lovely 'sweet' gesture. Great price. Won't be opened till Christmas so can't comment on the product itself. Great service though. Thank you.

4 December 2017
Unprompted review
Rated 5 out of 5 stars

Great value for money

I ordered earbuds for replacement. The delivery was quick and it's the one that I used to having. In terms of price, it's definitely value for money. It comes with a sweet as well :) I will definitely shop here again.

28 November 2017
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, updated incorrect info on webpage regarding cable length for sennheiser headphones, and sent me an extension cable to make up for the shortfall. good company, great price too

16 November 2017
Unprompted review
Rated 5 out of 5 stars

As good as it gets

Over the years I have purchased many hifi products but I must say that Hifiheadphones is as good as it gets. Very polite honest and know what they are talking about. Could not be better and I am not the easiest old bugger to please. Many Thanks. Barry.

15 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and prices

Excellent service and prices. Rang support a couple of times. They answered immediately and were very helpful and courteous. A great company to deal with.

Rob Metcalfe
Wirral.

14 November 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, selling goods at the proper list prices not the falsely inflated amazon prices.
Fast delivery, would highly recommend.

31 October 2017
Unprompted review
Rated 5 out of 5 stars

Great experience (esp when there were problems)

Ive got to rate these guys 5 stars although i did have a couple of problems. I ordered a new set of cans, expected them to be delivered on a thursday then the couriers failed to pick up my headphones at hfh hq. Stinker! The guys at hfh (specifically steve) got in touch to let me know and assured me new cans would be with me by friday. Perfect! Except, come the delivery on friday the box contained the wrong headphones... nightmare. Again, steve was straight on the case and organised a special delivery of my headphones on a saturday to fit my schedule.

Good customer service is demonstrated by getting it right. Great customer servive is demonstrated by getting it right when it goes wrong. I cant fault hfh for service or products. Thanks all (especially steve) for being proactive, responsive and looking after your customers.

Simon

31 October 2017
Unprompted review

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