Easy to navigate website to find what so wanted . Founds items at a very good price - cheaper than anywhere else & although currently not in stock, I was notified promptly of this and assured they wou... See more
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Took advice from Mark about Rega Planar 6 RS & Arcam A5+ amp, really helpful & very happy with purchase and collection, as Rega wouldn't let the turntable be Delivered. Fantastic sound. Many thanks.... See more
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I just bought the iconic REL Number 31 Subwoofer and Bassline Blue cable, and I have to say that my experience with HiFix has been second to none. Updated on order progress, personal contact to arran... See more
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Excellent advertising . A wide range of quality products which are competitively priced, and I found just what I needed. Items arrived well packaged and quickly. I have used both items (Knosti Record... See more
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Company details
- #21 of 38 best companies in Hi-fi shop
- #10 of 23 best companies in Audio-visual equipment supplier
- #53 of 190 best companies in Electronics store
- #5 of 9 best companies in Home Theatre Shop
- #13 of 31 best companies in Home audio shop
Written by the company
Centrally located in the Heart of the Midlands and owned by Hi-Fi Excellence Ltd with over 35 years in retail and mail-order, HiFix.co.uk is the internet shop window for some of the worlds greatest Hi Fi products, by buying direct huge savings can be made off High Street prices. Subject to stock levels they can normally reach most parts of the UK mainland within 2 to 3 working days and often within 24 hours from order.
HiFix the Hi Fi Professionals
Written by the company
- FREE SHIPPING
- HiFix offers free shipping on all orders over £75.00 delivered to mainland UK.
- CUSTOMER CARE
- Contact HiFix for expert technical advice on a wide range of Hi Fi and home Cinema solutions
- PRICE MATCH PROMISE
- HiFix aims to offer customers the best deals available on the internet, and in the unlikely event you do find the same product elsewhere for a better price, HiFix will aim to better or match that price for you.
- SECURE PAYMENTS
- HiFix Offers full security with GeoTrust® who is the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation
- FINANCE AVAILABLE
- Hifix.co.uk offers an ease and convenience with our latest range of affordable online finance options. Spread the cost with the new PayPal Credit, or simply choose a great low rate on our Classic Credit Plan with Klarna. It’s an easy and affordable way to purchase the latest technology you want - today!
Our Shipping Promise
Fast 48 hour Shipping
Get free fast 48 hour shipping with purchases over £75.00!
98% of our orders are despatched and delivered to your door next working day if you order before 2:00 PM!
Contact info
Unit 2 Binns Close, CV4 9TB, Coventry, United Kingdom
- 02476 631 707
- frank@frankharvey.co.uk
- www.hifix.co.uk
4.8
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We’re delighted to hear that you found us excellent and really easy to deal with. Providing a smooth and hassle-free experience is always our goal, and it’s great to know we delivered that for you.
If you need anything in the future, we’re here to help. Looking forward to serving you again!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your review! We’re glad to hear that you’re happy with your Roberts radios, as well as our products, prices, and quick delivery. It’s also great to know that you appreciated our good communication throughout the process. Your feedback motivates us to continue providing the best service possible.
Let us know if there’s anything else we can do for you. Enjoy your new radio, and we look forward to serving you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! It’s wonderful to hear that you consistently receive great service and appreciate our fast dispatch. Ensuring a reliable and efficient experience for our customers is always a top priority for us.
We look forward to continuing to serve you in the future. If you ever need anything, don’t hesitate to reach out!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Always brilliant service from Hifix
Always brilliant service from Hifix. Fast dispatch and well packed. Really pleased with my new cartridge, thank you.
23 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you so much for your fantastic feedback! We're thrilled to hear that you’re consistently impressed by our brilliant service and happy with our fast dispatch and secure packaging. It’s great to know you’re pleased with your new cartridge—we always aim to ensure you get products in perfect condition and on time.
Thanks again for your continued support, and if there’s anything else we can assist with, don’t hesitate to reach out. Enjoy your cartridge!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Ordered easily and was delivered quickly
22 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We’re so glad to hear that your order process was easy and that your item was delivered quickly. Ensuring a seamless shopping experience is our aim, and we're happy we met your expectations.
If you need anything else, feel free to get in touch—we’re always here to help!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Moseco 10 speaker stands
Good comms. Prompt delivery. Good product. No complaints at all.
Only comment would be, & I understand that it is not within HiFix's control, is that as my speaker stand poles are while then the plate that the speakers sit on should also be white (& not black....)
19 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your detailed feedback on the Moseco 10 speaker stands! We're really pleased to hear that you appreciated our good communication, prompt delivery, and found the product to be of good quality. It's fantastic to know you're happy with your experience overall.
Your comment about the design is completely understandable—it does make sense that the plates would match the poles for a consistent aesthetic. While we don’t have control over product design, we'll certainly share this feedback with the manufacturer, as it could be a helpful suggestion for future updates.
Thank you again for your thoughts, and if you need any further assistance, feel free to reach out.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We're delighted to hear that you were happy with our great service and fast delivery—we strive to make every purchase smooth and hassle-free.
If there’s anything else we can assist you with, don’t hesitate to let us know. Enjoy your new purchase!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Simples…
I knew what I was looking for and hifix had exactly what I wanted at a great price. Purchasing was straightforward and delivery was very quick.
Their points scheme is a bonus too.
10 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for the fantastic feedback! We're thrilled to know that you found exactly what you were looking for on HiFix and at a great price. It’s great to hear that the purchasing process was simple and the delivery exceeded your expectations.
We’re also glad you're enjoying our points scheme—it's our way of saying thank you to our loyal customers! If you need anything else, we're always here to help.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Excellent fast delivery of genuine parts
16 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for the kind words! We’re so pleased to hear you were happy with our excellent service and fast delivery of genuine parts. Providing authentic products quickly and efficiently is always our top priority.
If you need any further assistance, feel free to get in touch—we’re always happy to help!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for the glowing review! We're delighted to hear that you were impressed with our excellent service and speedy delivery. It's great to know you'll choose us again in the future!
We look forward to serving you again soon. If you have any questions or need further assistance, don’t hesitate to reach out.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your fantastic feedback! We're so pleased to hear that you were impressed with our price, service, and quality. Your high recommendation means so much to us!
If you need anything else or have more to explore, we’re always here to help. Looking forward to serving you again.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
I called the store for advice and…
I called the store for advice and guidance. They were very helpful and Im really pleased with my new Ruark R3S MkII. Good Job guys!
16 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your wonderful review! We’re so glad to hear that our team was helpful when you reached out for advice and guidance. It’s fantastic to know you’re happy with your new Ruark R3S MkII—a great choice!
If you ever need assistance in the future, don’t hesitate to get in touch. Enjoy your new system, and thanks again for choosing us.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Ortofon 2m Blue cartridge
Ortofon 2m Blue cartridge. Great thanks. One of the best upgrades so far.
16 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for the fantastic feedback! We're thrilled to hear that your Ortofon 2M Blue cartridge has been one of your best upgrades so far—such a solid choice for enhancing sound quality.
If you need more advice or upgrades in the future, feel free to reach out. Enjoy your improved listening experience, and thank you for choosing us!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words and fantastic review! We're delighted to hear you found us to be a trustworthy vendor and that you were happy with the secure packaging and our prompt delivery.
We always strive to provide the best possible service, and your feedback is greatly appreciated. We look forward to assisting you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Everything as it should be
The product was in stock, and available for collection as promised. Helpful, knowledgeable staff. Price-matched competitors.
14 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your thoughtful review! We're so glad to hear that everything met your expectations and that your product was in stock and ready for collection as promised.
Our team takes pride in being helpful and knowledgeable, and we're delighted that you felt well taken care of. Matching competitors' prices is part of our commitment to ensuring you get the best value.
We truly appreciate your support and look forward to serving you again!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Great communication
Great communication. The switch was broke on arrival and a replacement was going to be sent. I didn't want the hassle of posting again and was given a discount.
4 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your review and for highlighting our great communication! We're sorry to hear about the issue with the switch on arrival but are glad you found our resolution process satisfactory.
We aim to make things as convenient as possible for our customers, and we're pleased that the discounted solution worked well for you. Should you need any further assistance, we're always here to help.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Rega Fono MM MK5 Phono Stage
Ordered Rega phono stage from Hifix to replace faulty phono pre-amp I’ve had for 10+ years. Service excellent, product received promptly, well packed, new Phono stage swapped over and working in under 30 minutes.
6 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your excellent review! We're thrilled to hear that you chose the Rega Fono MM MK5 Phono Stage from HiFix to replace your previous pre-amp and that everything went smoothly.
It's great to know that you experienced our excellent service, received your product promptly and well-packed, and were able to get it swapped over and working in such a short time. We hope the Rega Fono MM MK5 brings you many years of outstanding performance!
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your fantastic feedback! We're thrilled to hear you're enjoying your wonderful stylus and that it sounds superb!
Your kind words about our great price and great service mean the world to us. We always aim to provide top-quality products and an excellent shopping experience.
If you have any further questions or need assistance, we’re always here to help. Enjoy the music!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
The Isolation Platform was just fine
The Project Ground-IT E Turntable Isolation Platform that I purchased arrived promptly, was well packaged, does the job ......all in all, it is just fine.
p.s. pls stop calling the purchase of a consumer item an "experience"
12 February 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We're glad to hear that the Project Ground-IT E Turntable Isolation Platform arrived promptly, was well packaged, and is doing its job as expected.
We appreciate your honest comment about avoiding terms like "experience" when referring to purchases—we completely understand your perspective and will keep it in mind moving forward.
If you need any further assistance, feel free to reach out. Enjoy your setup.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We're delighted to hear you were pleased with our fast delivery. We aim to ensure that your orders arrive promptly and in great condition.
If there's anything else we can assist you with, don’t hesitate to get in touch.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
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