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HighonBikes Reviews 7,465

•
TrustScore 5 out of 5

4.9

Bike accessories store
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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting prompt delivery and efficient order processing. Many people appreciate the competitive pricing and the wide range of quality products available, often finding items that are difficult to source elsewhere. The products are frequently described as high-quality and accurately depicted on the website, contributing to a smooth and satisfying purchasing journey. However, some customers also noted issues with product quality, specifically mentioning a charger and mudguard that were badly made or problematic in design, leading to dissatisfaction. A few other people also felt that shipping costs could be excessive, particularly for international orders, impacting the overall value.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting super fast... See more

Product

Customers had positive experiences with product, frequently highlighting the competitive prices and high... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable pricing... See more

Service

Reviewers consistently express satisfaction with the service, describing it as brilliant, excellent, and... See more

Order

Clients share positive opinions on order, highlighting the ease and speed of the ordering process. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another online retailer, i turned to High On Bikes which indicated item in stock. When ordering an extra 10% off black friday applied so i saved money. Fast delivery arriving o... See more

Rated 5 out of 5 stars

I bought a Dura Ace crank and chain ring set in HOB's sale. A month after purchasing it at an exceptionally good price, I realised that this component wasn't exactly what I needed and so I boxed it b... See more

Rated 5 out of 5 stars

I’ve used HoB for over ten years personally and commercially and they have always exceeded my expectations! They have helped me and friends, family and customers out of sticky situations with parts... See more

Rated 5 out of 5 stars

Excellent service with prompt delivery. I bought a saddle which sadly wasn't right for me. I spent some time trying to get the fit right and spoke to the manufacturer. In the end I needed to retu... See more

Company details

  1. #4 of 63 best companies in Bike accessories store

Information provided by various external sources

High on Bikes Cycle Parts and Accessories

Written by the company

Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A good experience

Item was as described.
Delivery was efficient and as promised.
Item was well packaged.
Communication was good.
A good retailer in relation to my purchase. Happy :)

27 February 2026
Rated 5 out of 5 stars

One of the Very Best in the UK

I’ve used HoB for over ten years personally and commercially and they have always exceeded my expectations!
They have helped me and friends, family and customers out of sticky situations with parts needed at short notice and Customer Service is exceptional!
They are one of the top MailOrder/Online retailers in the UK consistently! Thanks Again

25 February 2026
Rated 5 out of 5 stars

Quality at a good price; handlebar tape.

I recently bought a product for my sons birthday from Highonbikes.
As with previous purchases the product was the best value that we could find, it was delivered correctly on time with no fuss.
Just what we wanted.
Thank you again Highonbikes team.

25 February 2026

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