Highqualityball Reviews 359

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the shirts and jerseys, noting they are often comparable to or even better than original items. Many people appreciate the excellent value for money, finding the prices very fair and significantly cheaper than alternatives. The ordering process is generally described as easy to use, and customers are often happy with the variety and selection of items available. However, some people mentioned that delivery can be slow, with some experiencing significant delays or issues with tracking updates. Additionally, a few customers noted that sizing can run small, recommending ordering a larger size than usual.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and good value for... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent and high... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery times... See more

Order

Customers generally report positive experiences with their orders, often praising the quality of items... See more

Price

Clients share positive opinions on price, consistently highlighting the great value and competitive pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've made numerous purchases now, after being very sceptical at first, but never been disappointed with the quality of the shirts or kids kits. I had one problem with an out of stock item which was qu... See more

Rated 5 out of 5 stars

All of the shirts I've ordered (adults and kids) have been of brilliant quality. Delivery isn't the fastest but I can't complain. Customer service has always been really good too, keeping me up to dat... See more

Rated 5 out of 5 stars

Highqualityball sent me an e mail asking for my feedback on the shirts I ordered Royal Mail shipping info states "We're expecting it I'm still waiting 3 weeks later. what a joke. I will update if and... See more

Rated 5 out of 5 stars

Website is easy to use, I’ve ordered from them before and when I emailed the support team to why it was a little late they instantly replied saying there was problems out of there control, the T-shirt... See more


4.5

Excellent

TrustScore 4.5 out of 5

359 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don’t be fooled

Scam company
Do not purchase any goods online from this company, they take your money and don’t ship the item. You then have to wait nearly 4 months of emails pinging backwards and forwards in trying to get your refund sorted…had to go via PayPal in the end to get a refund sorted.
Don’t be another victim and AVOID!!!

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Great product

I am always happy with the quality of the product, but they arrived just as I was leaving for the airport, so unable to view the shirts closely.

30 September 2025
Unprompted review
Rated 4 out of 5 stars

Not bad over all

Shirt is OK.
Not too sure about authenticity of font used for nameset.
Over all quite pleased with my purchase but took ages to arrive!!

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

I've made numerous purchases now, after being very sceptical at first, but never been disappointed with the quality of the shirts or kids kits. I had one problem with an out of stock item which was quickly resolved. In total now made 6 different orders, all fulfilled as quick as promised. Just check your sizes are right before ordering

28 September 2025
Unprompted review
Rated 1 out of 5 stars

Is this a scam website??

I ordered a football shirt on 8th August, it’s now 27th September and I still haven’t received it. I contacted them 3 weeks ago to find out where the shirt was, and was told it was lost and they will send another. Still no sign of my purchase, and tracking says waiting to receive from the sender.
I’m sorry but this is terrible service, is it a scam site?

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - repeat orders from me - one order had slight problem as personalisation was missed by accident and order was refunded - will return many times

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Long wait but great price and quality

Highqualityball sent me an e mail asking for my feedback on the shirts I ordered Royal Mail shipping info states "We're expecting it I'm still waiting 3 weeks later. what a joke. I will update if and when I receive them. Update it took 3 weeks and 4 days but the shirts have arrived and to be fair they are great quality. If you are happy to wait 3 weeks or so these are much cheaper and similar quality to the football stores.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! Shirts arrived, they are the wrong colour and the customer service is even worse! No return available or alternate product, don’t waste your money

1 September 2025
Unprompted review

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