Highworth Insurance Reviews 

664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, knowledgeable, and helpful when handling various insurance requests. Consumers truly appreciate the extremely quick response times and highly efficient processes that make arranging complex policies completely stress-free. However, some customers also noted that these insurance policies were not always the absolute cheapest option available in the market. Despite this detail, people generally felt that the superior coverage details and expert guidance easily justified the overall cost. Many individuals mentioned that receiving tailored advice and finding the right policy details mattered far more than saving a small amount of money.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding support from start to finish.... See more

Price

Consumers find price to be positive and consistently report receiving competitive quotes and great deals... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were exceptionally... See more

Value for money

Clients share positive opinions on value for money, highlighting efficient service and very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

William Gordon did a good job on recommending insurance for my late mum's house whilst we are trying to sell it. It was not the cheapest quote but met what I needed better than any other comparable q... See more

Rated 5 out of 5 stars

I have spoken to William Gordon today to provide Insurance for a Diamond Engagement Ring and I found his Service second to none. William was thoroughly Professional and made sure I was at complete ea... See more

Rated 5 out of 5 stars

What can I say, Bethany was absolutely amazing to deal with. Had a lot of patience when dealing with me, I am Welsh so no answer is ever straight forward. Tangents, antidotes and sarcasm ar... See more

Rated 5 out of 5 stars

My call to Highworth insurance was to add an additional watch to my existing policy. My contact was William Gordon and he proved to be very polite and knowledgeable. He explained to me the cost a... See more


Company details

  1. Insurance broker

Written by the company

Formed in 2012 Highworth Insurance specialises in all aspects of non standard and high value home insurance, as well as individual policy cover for watches, jewellery, fine art and collections. Based in Dorset our team of Account Managers are handpicked to support us in delivering great industry knowledge and a high level of service. As experts in insurance our aim is to support our clients by providing a clear cut and easy approach, delivering the best cover, advice and support at all times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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No recent history of asking for reviews

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4.9

All reviews

(664)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

I have spoken to William Gordon today…

I have spoken to William Gordon today to provide Insurance for a Diamond Engagement Ring and I found his Service second to none. William was thoroughly Professional and made sure I was at complete ease with the Policy provided at a fair price. I'm happy to have chosen this Company and will undoubtedly renew when required.
Many thanks indeed.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

We have had an outstanding experience…

We have had an outstanding experience working with Sam Boothe at Highworth Insurance. He found us an excellent insurance solution for a complex risk challenge. He's been efficient, proactive and friendly. I plan to return for our other insurance needs going forward. Matthew and Jo Stone

22 August 2025
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with

I've been delighted with the service I've received from Highworth in obtaining a quote and securing cover. Everyone has been very knowledgeable, friendly and helpful. Competitive pricing and straightforward process also helped.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Unoccupied property Insurance sorted!

I contacted Highworth Insurance as I needed unoccupied property insurance, as this was not available through the AA. The initial price was not as competitive as a second company had come up with. William and the underwriter came up with a second cheaper solution and the best I could locate - Cover purchased! Thanks William & Highworth.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Will

I was very happy with Will's advice when I needed to arrange unoccupied house insurance for my late fathers property. He clearly took me through each of the steps needed to set up the insurance and made the whole process very straightforward. The cost of the insurance was competetive as well, so overall a good experience.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Diamond ring insurance

I used Highworth to insure two rings my wife inherited which our house insurer would not cover because of the value.
Will Gordon organised the cover with the underwriters and then was very helpful and went through all the paperwork with me carefully explaining any restrictions etc on the insurance.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Do to confusion over an automatic…

Do to confusion over an automatic renewal that didn't happen my father in law's house was temporarily uninsured. Once the issue was discovered, Highworth acted quickly to help put in place new cover at a good price

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great!


William Gordon was very polite and helpful while getting me set up with my policy.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Clear, helpful, friendly

Originally used them for engagement ring insurance as recommended by a google search, but their service was so consistently excellent (fast responses, efficient and friendly) that I'm going to move over my other insurance policies to them as they expire. Top notch.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Having trawled through various…

Having trawled through various comparison sites for the insurance I required I was getting nowhere and then found a link to Highworth Insurance .William quickly took details of my requirements and promised a call the following day . He found exactly the cover I required and with a considerable saving on my renewal quote from a well know insurance company He was very professional and explained everything clearly and in detail . Highly recommended .

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service for a new customer

I hadn't used Highworth before, but followed a recommendation. The service from William Gordon was outstanding. Very pleasant and very knowledgeable, he organised my elderly mother's house insurance promptly, much more quickly than the already short time scale that he had promised. All for a conserable saving. Excellent.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Five star service!

Cameron is a fine young man, clearly understanding
the needs of customers.
A refreshing change in the service industry today,
it was a pleasure to do business with him and I wish
him every success in the future. He will go a long way!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Need watch insurance.

Needed watch insurance. Filled out the form and was contacted promptly by Cameron who was friendly and professional. The quote was very competitive.
Communication was excellent during the insurance being approved by the underwriters and was finally agreed with William another member of staff. Would definitely recommend if you need to insure a watch.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Good service

I have insured with Highworth for some years now and recently needed to upgrade my policy. They negotiated this with the underwriters and came back with a good solution keeping me informed during the process.

20 June 2025
Unprompted review

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