Served by Lewis and Matt. Sales team were very professional and supported test drive as well as resolution of minor issues that I wanted dealing with prior to collection of the vehicle. Other product... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really great experience today at Hippo Peterborough with Matt. Super professional and friendly. He helped to guide towards the extra level support that would be suitable for our needs such as warranty... See more
A welcoming environment with professional sales people. I would like to thank Bailey who has been exceptional.His polite,respectful and extremely professional approach means that I will defini... See more
Company replied
Don't be fooled by the smiley staff and the shiny showroom. Car broken within 3 weeks. Returned to branch with promise of full refund. No communication. No returned calls and currently £18420 out of p... See more
Company replied
Company details
Written by the company
Hippo Motor Group comprises of 4 companies that cover all your needs from car leasing, finance, new and used cars and vans and Prestige cars all expertly prepared at our state of the art Hippo Service Centre. We love what we do and we are good at it so you can rest assured that the award-winning Hippo Motor Group is your one-stop shop for all your vehicle needs.
Contact info
John Wesley Rd, PE4 6ZL, Peterborough, England, United Kingdom
- 01733 790203
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Matt was very helpful with helping me…
Matt was very helpful with helping me purchase my new car.
Volvo
Went in to view a car i liked and brought the process and care olivia provided during the process was outstanding i will be coming back again when needed
Thanks Olivia
Nathan
Josh very friendly and professional top…
Josh very friendly and professional top guy
Matt was very helpful and showed us the…
Matt was very helpful and showed us the vehicle and took us through the warranty options to make sure we were happy with everything before we drove our van away
Served by Lewis and Matt
Served by Lewis and Matt. Sales team were very professional and supported test drive as well as resolution of minor issues that I wanted dealing with prior to collection of the vehicle. Other products as part of the sale were offered, but not forced so overall sales approach felt good.
Josh was very friendly and helpful
Josh was very friendly and helpful. Great customer service and provided excellent advice on additional products that are recommended. Would highly recommend visiting Hippo and asking for Josh :-)
Great service by Matt K and Matt C
Really great experience today at Hippo…
Really great experience today at Hippo Peterborough with Matt. Super professional and friendly. He helped to guide towards the extra level support that would be suitable for our needs such as warranty and shine protect. This will give us greater peace of mind for the next few years. Thanks for the great service!
Good and efficient hand over on the…
Good and efficient hand over on the day. Matt explained all options left for me to make decision on optional product. Which I was comfortable about.
Thank you for your help.
Brilliant experience from start to…
Brilliant experience from start to finish, Thankyou all so much 👍
Thankyou to Abigail who found the car for me led me through all the details and was extremely helpful and to Raphael for a perfect handover, cheers to all at Hippo
Great experience delivered by Raphael
Great experience delivered by Raphael , Ryan and Steven.
Thank you very much
Brilliant service at hippo!
Brilliant service at hippo! Olivia really put me at ease throughout as well as Matt who helped with the paperwork side of things. Olivia organised for the car to be brought down to me and made sure it was up to standard. Really pleased customer. Thanks guys!

Reply from Hippo Motor Group - Peterborough
Very slick handover of the vehicle
Very slick handover of the vehicle. Great premises, Aircon whilst you wait! Matt who did the handover was very knowledgable and a fellow petrol head. Great experience overall.

Reply from Hippo Motor Group - Peterborough
A welcoming environment with…
A welcoming environment with professional sales people.
I would like to thank Bailey who has been exceptional.His polite,respectful and extremely professional approach means that I will definitely look to buying another car here in the future. His communication at each phase of the purchase has been so appreciative. He has a lovely, non pushy and kind nature and he really shone.
Thankyou Bailey for everything.
I would also like to mention Josh who was so helpful in the very final stages of this purchase. He was polite and extremely professional.
Thankyou Josh.
Thankyou Hippo for finding me a car that I will enjoy driving!!

Reply from Hippo Motor Group - Peterborough
Excellent service
Excellent service. Matt was amazing. Wonderful smile and clear explanations.

Reply from Hippo Motor Group - Peterborough
Excellent customer service from
Excellent customer service from
Start to finish. Professional knowledgeable and nothing was too much trouble
Thank you Bailey and Josh

Reply from Hippo Motor Group - Peterborough
Josh was fantastic
Josh was fantastic, great asset to the team, make sure you don’t loose him! Friendly, clam and polite. Car had a few issues at pick up but he was good at quickly resolving it.

Reply from Hippo Motor Group - Peterborough
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







