HiQ Tyres & Autocare - Burton Reviews 

217
TrustScore 5 out of 5

4.9

Unit 4 Crown Ind Est Anglesey Road, DE14 3NX Burton-on-Trent, Staffordshire, GB


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Rated 5 out of 5 stars

I highly recommend this garage and the mechanics. Always so helpful and professional, I completely trust their advice and they always go out of the way to do the job as quickly, efficiently and cost... See more

Company replied

Rated 5 out of 5 stars

Excellent service very honest with me. All parts brand new. Mot done with no advisory. Kept me up to date with progress reports. Would definitely recommend this garage. Staff are really pleasant.... See more

Company replied

Rated 5 out of 5 stars

went there 3 times for car servicing, mot, tyre change, wheel alignment. Very professional, friendly, quality service but not costly. I'll go there again for next servicing of my car...

Company replied

Rated 4 out of 5 stars

Used the burton on trent store for my mot . The people in there were very chatty and friendly as a woman I’m not keen on going into garages etc but felt completely at ease . My car needed a little wor... See more

Company replied


Company details

  1. #5 of 23 best companies in Tyre shop
  2. #3 of 20 best companies in MOT Centre
  3. #21 of 60 best companies in Vehicle Repair
  4. #15 of 55 best companies in Car service
  5. #5 of 12 best companies in Mechanic
  6. #2 of 8 best companies in Vehicle Inspection

About HiQ Tyres & Autocare - Burton

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 4 Crown Ind Est Anglesey Road, DE14 3NX, Burton-on-Trent, Staffordshire, United Kingdom

  • 01283 561931

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

2,539 reviews in the last 12 months

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Rated 4 out of 5 stars

Been using this garage for over 20…

Been using this garage for over 20 years. The current HiQ team, Hamza and one of the technical team Khizat did a great job at fixing my brakes. Due again shortly for a service. They are friendly and advice you of costs up front.
Would recommend

9 March 2023
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Sandra,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time, is there something we could have done better? Please email us at hiqcustomerservice@gmail.com to let us know.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great customer service

Good customer service. Friendly staff. Had 2 new tyres fitted and at a great price. Definitely coming here again.

25 April 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you very much Ben, it means a lot to the team!

Rated 4 out of 5 stars

Reliable service

Good customer service and friendly staff with good communication. The tire I ordered wasn't actually in stock so they called to let me know and did a price match.

3 April 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you for your kind review David. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service, we're sorry the tyre wanted was unavailable but we hope you were satisfied with a great alternative! Let us know if we could have done better, email us at hiqcustomerservice@gmail.com :)

Rated 5 out of 5 stars

Professional & Polite

I was served by a professional and polite technician Hamza, he received my work request and got back with a quote within the hour (four other Burton garages didn't bother getting back) he was then able to book my car in within 2 days to complete the work. HiQ will be my first call for work the next time my car needs it.

30 March 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you very much Mark, pleased we were able to help!

Rated 5 out of 5 stars

First time that i do the MOT with HiQ…

First time that i do the MOT with HiQ Tyres &Autocare in Burton-On-Trent, the result was really quick and the team working there was satisfying all my demands and requests. Hamza is a nice guy and he did the appointment when it was best possible for me . Good advice from the rest of the team working there when i was asking questions related to the car and what can be wrong.

21 March 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you very much for taking the time to leave us such a fantastic review Daniel! Always happy to help!

Rated 5 out of 5 stars

Back on the road in record time

I broke down in the middle of nowhere at around 4.30 pm Wednesday. Green Flag transported my car to my home as HIQ were closed by this time. Green Flag came to my home on Thursday morning and delivered it to HIQ. By lunchtime they had diagnosed a fault with the alternator, ordered a new part and started the work. By 11.30am Friday I got a call to say the car was ready. A few hours later I was back on the road. It wasn't cheap (I nearly fainted) but the whole process was very smooth. A special thank you to Hamza for his kind attention.

9 March 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you Ron for leaving us such a great review, glad we were able to help!

Rated 5 out of 5 stars

Two new tyres fitted next day

Two new tyres fitted next day. Burton on Trent branch,
Polite and good service.

27 January 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thanks for your review, we appreciate the feedback :)

Rated 5 out of 5 stars

I would like to say a thank you to……

I would like to say a thank you to… Hamza
I had an MOT in Burton on Trent in December. Hamza and his colleagues were very helpful. The ordered work was carried out promptly and precisely. Thank you for your attentive service.

15 December 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Good to hear, thank you for leaving a review :)

Rated 4 out of 5 stars

polite member of staff

polite member of staff, garage had recently changed hands and no real difference in the service i received .
only problem no coffee !!!!!!

24 January 2023
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thanks for your review, Neil :)

Rated 5 out of 5 stars

Quick, friendly service!

After finding a screw in my work vans tyre I needed it fixing asap due to long journeys. I called 2 companies who said they couldn’t do it for a week (what?! Just for a repair?!)I then called HiQ in Burton and spoke to Hamza who was extremely helpful and said if i popped it in later that day they could sort it for me. I’m very grateful for his fantastic, friendly service and for sorting my stress level out! They will definitely be my first place to call in the future!

20 January 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you so much Kelly for taking the time to leave us such a lovely review, we're happy we were able to help :)

Rated 5 out of 5 stars

Good experience

Very nice guys and quick service from Hamza and khizar

19 January 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you! Happy to help

Rated 5 out of 5 stars

I recently used HiQtyres and Autocare Burton

I recently used HiQtyres and Autocare Burton, I was served by Hamza who was very helpful. Tyre ordered and fitted same day. Overall I was very pleased with my experience and will return if I need future work on my car.

3 January 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you Robert for leaving us a great review, glad we were able to help!

Rated 5 out of 5 stars

I had my problem solved quickly and…

I had my problem solved quickly and professionally. Great staff and great advice about solving the issues.

16 January 2023
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Good to hear, thanks for leaving a review :)

Rated 5 out of 5 stars

Hamza was friendly and professional

Hamza was friendly and professional. Car tyres changed quickly and without fuss. Would happily use you again

29 December 2022
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thank you Tom for the brilliant review!

Rated 5 out of 5 stars

Excellent service.

Excellent service received when my car underwent an MOT, full service and the fitting of new tyres. The work was carried out as planned to my entire satisfaction. Special thanks to Hamza, Khizar and Archie, whose friendly, professional attention to my Polo was extended to me, including clear explanations to a non-mechanical lady. They went the extra mile and their care is much appreciated. I will certainly be visiting them again and wish all the team well.

19 December 2022
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thank you so much Margaret for your lovely and kind words for our HiQ Burton team! Your feedback means a lot to us and thank you for visiting! :)

Rated 5 out of 5 stars

Excellent service

Hamza was very polite, efficient and extremely helpful and kept me well informed during my visit.

21 December 2022
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thank you for the lovely review, glad we were able to help!

Rated 5 out of 5 stars

I was dealt with very well firstly on…

I was dealt with very well firstly on the telephone and then in person at the garage by Hamza and left there a very happy customer

21 December 2022
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thanks for leaving such a great review Kevin, the team appreciate it!

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