Kept me up to date with the progress of my service and when my vehicle was ready to collect. Much better than the main dealer customer services. Thank you!
Company replied
196 Bromford Lane, Erdington, B24 8DL Birmingham, West Midlands, GB
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Kept me up to date with the progress of my service and when my vehicle was ready to collect. Much better than the main dealer customer services. Thank you!
Company replied
A bright warm welcome and an ethusiasm to assist put me at ease straight away. Not knowing about car tyres and having had a troublesome slow puncture for some time (getting worse) had been reluctant t... See more
Company replied
Excellent Excellent Service by Chris at Erdington branch! Came in with worries about my vehicle and they confirmed what they could see and was the problem but advised they don't do this work at thei... See more
Company replied
I'd just like to thank Chris, Rob and the team for going the extra mile to sort out a recent problem I had with my vans abs system. Nothing was too much trouble for them and they did a sterling job in... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
196 Bromford Lane, Erdington, B24 8DL, Birmingham, West Midlands, United Kingdom
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Arrived at Erdington at 5.20pm with a flat tyre to find barrier down and shutters closed. Very disappointing. Been using the garage for a couple of years now and have never been let down before. Manager even stayed previously after hours to complete a job and has waited for me up until 6 o'clock for me to collect my car due to work commitments.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Tyres weren't in stock, but they automatically replaced them with others at the same price.
Excellent customer service. Job done promptly.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
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