HiQ Tyres & Autocare - Rushden Reviews 18

TrustScore 4.5 out of 5

4.4

Washbrook Road, NN10 6UR Rushden, Northamptonshire, GB


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Rated 5 out of 5 stars

Had a flat tyre and no spare (modern day cars). Rang at 8.05am, they were at my door by 8.25am, job done and packed away by 8.45am. Absolutely first class service and for an extremely reasonable pr... See more

Company replied

Rated 5 out of 5 stars

For Mots,servicing and any other work needed on my car,I wouldn't go anywhere else,the service you get in this garage is second to none,the manager will always try his best to get your car in for repa... See more

Company replied

Rated 5 out of 5 stars

Went over a pothole on a country road between Rushden and Bedford. Contacted their office and they sent an engineer with a replacement within 30 minutes at a third of the price of other people we rang... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with this garage. The staff were friendly, professional, and honest about what needed to be done. They explained everything clearly, gave a fair price, and finished the work o... See more

Company replied


Company details

  1. #5 of 27 best companies in Tyre shop
  2. #5 of 20 best companies in MOT Centre
  3. #21 of 64 best companies in Vehicle Repair
  4. #19 of 58 best companies in Car service
  5. #6 of 12 best companies in Mechanic
  6. #3 of 8 best companies in Vehicle Inspection

About HiQ Tyres & Autocare - Rushden

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Washbrook Road, NN10 6UR, Rushden, Northamptonshire, United Kingdom

  • 01933 357852

4.4

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Highly recommended.

Had a flat tyre and no spare (modern day cars). Rang at 8.05am, they were at my door by 8.25am, job done and packed away by 8.45am.

Absolutely first class service and for an extremely reasonable price, even with the call out.

19 December 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Thank you for this great review Paul. We were glad to be able to help as quickly and efficiently as possible.

Rated 5 out of 5 stars

1st Class Service

For Mots,servicing and any other work needed on my car,I wouldn't go anywhere else,the service you get in this garage is second to none,the manager will always try his best to get your car in for repair even if they are really busy.A phone call is always made to discuss prices before any extra work is completed on your vehicle.Highly recommend Hi Q Rushden 💯

4 July 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Thank you for the recommendation Kim. It's great to hear you found the communication at the Centre efficient, we look forward to seeing you again!

Rated 5 out of 5 stars

Very friendly staff and professional

Very friendly staff and professional. Gary the manager goes above and beyond to assist customers. I take my car every year for MOT and a service. The manager explains what needs to be done and keeps me informed by text or a call. Highly recommend this garage. 5 🌟 service from start to finish.

15 August 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Thank you for the recommendation Dionna! We're happy to hear you found the service and team friendly and professional

Rated 5 out of 5 stars

Great service

I've been bringing my cars here for many years for services mot's and maintenance.
The service you get here is exceptional, Gary always keeps me informed of progress on the works being carried out and if any unexpected works are needed he always gives me a call to discuss the work and prices, nothing is is ever done without prior approval so there are never any unexpected costs. I always recommend this garage to friends and family as its a very trustworthy garage

20 May 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Hi Mark, thank you for taking the time to write a review! It's great to hear you have been receiving quality service from our team. We appreciate the recommendation.

Rated 5 out of 5 stars

Bunch of great lads

I had a great experience with this garage. The staff were friendly, professional, and honest about what needed to be done. They explained everything clearly, gave a fair price, and finished the work on time. My car runs perfectly now, and I feel confident bringing it back here for future services. Highly recommend to anyone looking for a reliable and trustworthy garage!

16 August 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Thank you for the recommendation Dawn. We're happy to hear that our team provided you with friendly, professional, and honest service. We're glad you feel confident in our work!

Rated 5 out of 5 stars

Friendly service

Friendly service, detail to providing professional and fair description of required service and cost

5 September 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Hi John, thank you for leaving a review! We are happy to hear that you found our service friendly and detailed.

Rated 5 out of 5 stars

Good prices

Good prices, helpful staff and always feel welcomed.

25 July 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Hi Stefan, thank you for leaving a review. We are so happy you find our staff helpful and prices good and feel welcomed.

Rated 1 out of 5 stars

Bad customer service

When someone is standing at you're counter it normally means they'd like to be served !

8 May 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Hi Mark,

Following our investigation with the team at our Rushden store, including a review of CCTV footage, we have been unable to find any record of your visit to the Centre.

To help us look into this further, could you please provide additional details about your visit—such as the date, time, and any other relevant information, by emailing us at customerservice@hiqtyresandautocare.co.uk

We appreciate your assistance.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

I have needed a new tyre urgently twice…

I have needed a new tyre urgently twice in the last year and each time HiQ in Rushden have rescued me! Excellent service and customer care. Thank you to all the staff for their hard work and support!!!!

6 May 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Thank you for this kind review, Carol. Our team, here at HiQ Rushden, is always happy to help!

Rated 5 out of 5 stars

Went over a pothole on a country road…

Went over a pothole on a country road between Rushden and Bedford. Contacted their office and they sent an engineer with a replacement within 30 minutes at a third of the price of other people we rang. The gentleman that turned up was lovely, did the job incredibly quickly and thoroughly and had us on our way within an hour of the actual puncture. Thank you so much.

8 April 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Hi Robert,
Thank you for taking the time to leave our team such a brilliant review. We were delighted to get you back on the road.

Rated 5 out of 5 stars

4 new tyres in under 45 minutes

4 new tyres in under 45 minutes, first time I’ve used them won’t be the last.
Great service.
Tony.

20 January 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Hi Tony,
Thank you for leaving us this great review. We are delighted to hear about your quick tyre experience with us, and we look forward to seeing you again in the future.
Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Outstanding !

Outstanding !
My Kia was loosing coolant & had an oil leak.
1st time using HIQ in Rushden.
Need the car & loose money when off the road. Parts ordered and all fixed next day ! Woop Woop
Turns out I had damaged the front on a low brick wall and the leak got worse over a 2 year period.
Spot on with speed, price and efficiency !
Brill

14 June 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Hi John, thank you for leaving the team at HiQ Rushden such a fantastic review! We would be glad to assist you any time your vehicle may need work in the future :)

Rated 5 out of 5 stars

Good Service

Thought we had a slow puncture, called in at HiQ Rushden on the off chance and was told to drive straight in . Thought we might need new tyre but technician looked at it straight away and fixed it while we waited in waiting room. Turned out to be air leaking round rim, technician explained cause and fixed it at very reasonable price.

5 December 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Maragret, we really appreciate you taking the time to write us this review. Our team will always be glad to help with whatever you may need!

Rated 5 out of 5 stars

Excellent as a usual

Booked tyres on line - minimum of air and good price , good bunch at Rushden

24 November 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Rushden

Thank you for your great review Sean!

Rated 5 out of 5 stars

Exceptional service

I have a Vauxhall Vivaro van that had an issue with the ABS system, I took this to the local garage in my area and they had the van for two years and couldn’t fix the issue. £500 later I took the van to another garage who then had the van for a further 9 months and couldn’t fix the issue. When I thought all hope was lost I heard good things about HiQ Rushden so thought I would give it ago. After dropping the van off to the warm welcoming team, I had a phone call 4 hours later saying they had diagnosed and repaired the issue and had given the van a fresh MOT!

I’m over the moon with the customer service I received and cannot get over how highly trained the team is. Almost three years without my workhorse they had it fixed.

I cannot recommend these guys highly enough.

Thanks again.

1 November 2023
Unprompted review
HiQ Tyres & Autocare - Rushden logo

Reply from HiQ Tyres & Autocare - Rushden

Hi Paulo,
We really appreciate your exceptionally kind review. We will always be glad to help with whatever your vehicle may need in the future.
Kind regards, HiQ Team

Rated 5 out of 5 stars

A proper customer focused service

My car unfortunately went into limp mode, as I was coming home from work. I was a couple of miles from home and the car got me there, although slowly.
I called Hi-Q the next morning and they picked the car up in super quick time and performed a diagnostic.
The news that came back wasn't great. According to the onboard computer, it looked like an injector was faulty and needed replacing which was going to cost £600.
I gave the go ahead to have the work done.
Gary, the manager there called me however, and put it to me that before going ahead with the work, he wanted to check a bit deeper.
They cleared the faults and drove the car around, put a diagnostic check on it and there were no faults.
Rather than making me spend the £600, which they could have done and I'd have been none the wiser, they went the extra mile.
Not often I receive the kind of service that leaves me choked.
They now have a customer for life.
It's a rare trait these days and as a result I couldn't recommend Gary and his team enough.
Great service.

24 May 2022
Unprompted review
HiQ Tyres & Autocare - Rushden logo

Reply from HiQ Tyres & Autocare - Rushden

Hi Gary,
Thank you for taking the time to leave us such an excellent review! We really appreciate it and we will always be extremely glad to help with any of your future vehicle needs :)

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