HiQ Tyres & Autocare - Worcester Reviews 

227
TrustScore 4.5 out of 5

4.6

Service Station, Droitwich Road, WR3 7JF Worcester, Worcestershire, GB


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Rated 5 out of 5 stars

Had a while you wait MOT, friendly , helpful staff, kept me yo to date with progress, i will keep going back for MOT, tyre or brakes.

Company replied

Rated 5 out of 5 stars

Kept upto date throughout the service and the fitting. The technician talked me through what they were doing before hand and put my mind at ease after bringing the car in for a major service and 2x ty... See more

Company replied

Rated 5 out of 5 stars

Just needed 2 tyres fitting Dealt with quickly and given very useful information regarding 4 wheel tracking

Company replied

Rated 5 out of 5 stars

Went before Xmas for four new tyres, was dealt with promptly and professionally and witnessed great customer service to other customers whilst waiting (shout out to Andy). Was looked after and so was... See more

Company replied


Company details

  1. #6 of 24 best companies in Tyre shop
  2. #3 of 20 best companies in MOT Centre
  3. #21 of 60 best companies in Vehicle Repair
  4. #15 of 55 best companies in Car service
  5. #5 of 12 best companies in Mechanic
  6. #2 of 8 best companies in Vehicle Inspection

About HiQ Tyres & Autocare - Worcester

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Service Station, Droitwich Road, WR3 7JF, Worcester, Worcestershire, United Kingdom

  • 01905 756495

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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4.6

All reviews

(227)

2,478 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Able to fit us in last minute for an MOT. Great service.

19 December 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you Holly!

Rated 3 out of 5 stars

Service was great but the mechanic had…

Service was great but the mechanic had forgotten he'd left my locking wheel nut on my wheel despite telling me it was in my boot. Good job I checked!

19 November 2022
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi Chris, Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service we apologies about the wheel nut!

Rated 5 out of 5 stars

Found them to be extremely helpful and…

Found them to be extremely helpful and efficient and will certainly be using them again when my car needs any attention
Head man Jason a credit to the company

10 November 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thanks for the fab review, means a lot!

Rated 5 out of 5 stars

Worcester Brand is Staffed by Legends.

Visited the Worcester branch and dealt with the Sales Manager who could not have been more accommodating. His knowledge and advice on differing Tyre Brands helped me make a decision outside of being steered by price point alone. The tyres were fitted, the fitter also showed me some tips to help me measure my own tread depths.

First class service, far more competitive than spending £100 extra per corner at BMW.

31 October 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

The team appreciate your fab review Paul, thank you means a lot!

Rated 5 out of 5 stars

New front tyres

Needed new front tyres. Booked online. HiQ rang to explain the stock was not in when expected and offered an alternative but as it was not urgent i went with my original choice. I appreciated the call and the offer of an alternative at the same price.
On the day the service was excellent. Polite and helpful as ever with a quick turn around despite being very busy. All in all a very professional service at a good price. I will continue to use them whenever I need tyres.

26 September 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a lovely review Molly, we appreciate your support!

Rated 5 out of 5 stars

Excellent service

Excellent service, Jason and his team went beyond the realms of help and assistance to rectify my problem in Ferrari pit stop timing. thank you.

1 September 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a review, we appreciate the feedback :)

Rated 5 out of 5 stars

Excellent service - thank you

I've been using this garage for the last 7 or so years and have not once been disappointed with their service. Their staff may change but the customer service ethics don't!! They are friendly, professional and good value for money, in fact I think they go above and beyond to ensure they give a quality service. A lot of businesses could learn a lot from the way HiQ in Worcester run theirs!! Thank you guys!!!!

13 August 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Jack, this is such a fantastic review, thank you so much! Always happy to help :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service received today from Hi Q Worcester. Special thanks to Jason for his help and advice. I thoroughly recommend your firm and would definitely use you again.
Abbie

12 August 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for your brill review- appreciate it :)

Rated 5 out of 5 stars

I had a brilliant experience at HiQ

I had a brilliant experience at HiQ. It was recommended by a friend. They were brilliant, especially Jason. He sorted out my service and MOT. The service was very efficient and very reasonably priced. Such a nice atmosphere there and not intimidating at all for any woman out there who have felt a certain way when being in a garage. Would highly recommend.

3 August 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for taking the time to leave us an excellent review! We really appreciate it and we always want to make women feel safe!

Rated 5 out of 5 stars

Booked for replacement of two tyres via…

Booked for replacement of two tyres via web site. Spoke to Jason at Worcester branch to arrange timings. Jason suggested I go in first to check tyres required. On inspection Jason said a repair maybe all that is needed. Jason saved me over £200. Professional, friendly and efficient service. Excellent! Thank you!

1 August 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving such a fab review! Always happy to provide a friendly and efficient service :)

Rated 5 out of 5 stars

Called Jason because one of my tyres…

Called Jason because one of my tyres kept losing pressure. He fitted me in within half an hour for tyre check and sorted out the issue! Fantastic service and a friendly bunch of staff! Thank you guys!

30 July 2022
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

thank you for leaving us such a lovely review!

Rated 5 out of 5 stars

Avoid Main Dealer Use Hi-Q

I have used Hi-Q three times now for tyres and choose Falken Run Flats. Made by Sumitomo whom also own Dunlop & Goodyear. Over £60 per corner cheaper than BWM Authorized Dealerships. No swanky reception or an aesthetically pleasing receptionist when you walk through the door, just Keith in his blue boiler suit and chirpy smile, however Hi-Q have fitted perfectly every time!

13 May 2022
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi Paul,
Thank you for taking the time to leave us such a lovely review! We will always be extremely happy to help! :)

Rated 5 out of 5 stars

Great service

Great service, quick but thorough tyre change and Great communication.
Will fully recommend and return in the future. The online booking to check tyre availability was a great advantage

23 March 2022
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi Claire,
Thank you for taking the time to leave us a brilliant review! We really appreciate it :)
Kind regards, HiQ Team

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