Historic Newspapers Reviews 

18,703
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers had a great experience with this company. Customers truly love finding unique personalized gifts for their family members, enthusiastically mentioning that items arrive quickly and make wonderful presents for truly special occasions. Additionally, people frequently praise the customer service team for being extremely responsive, friendly, and helpful when promptly resolving unexpected issues. Some reviewers were not happy with delivery conditions, noting that packages sometimes arrived damaged, wet, or poorly wrapped due to bad weather or rough handling during transit. Other consumers also mentioned occasional problems regarding lower print quality, blurry images, fading details, or warped book covers upon opening the delivery.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the unique and high... See more

Quality

People report ambiguous experiences with quality, as many reviewers are thrilled with their unique... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised the fast shipping times,... See more

Order

Reviewers mention mixed experiences regarding their orders, as many customers praise the easy ordering... See more

Customer service

Consumers find customer service to be positive, highlighting that representatives are very responsive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic present to give to give to someone who is a huge fan of a specific topic! Can't wait to give it at Christmas. Really good quality and great that can be personalised. Only issue I had to not... See more

Rated 4 out of 5 stars

I bought this as a birthday present for my great grandson who will be 10 next week so can’t say how good it is but I am told it is impressive & he will love it. Ordering & delivery was easy

Rated 5 out of 5 stars

My book arrived with a dented and dirty corner. The box had obviously fallen apart in transit and been taped up. When I told Historic Newspapers they immediately responded with multiple ways to fix... See more

Rated 5 out of 5 stars

First item unfortunately got lost in the post. Tracking said it was delivered but nowhere to be found. I emailed the customer services and Heather resolved my problem very quickly, sending out a repl... See more


Company details

  1. Gift shop

Written by the company

We are delighted to have been delivering special keepsake gifts for important milestone occasions for over 30 years to our happy customers!


Contact info

4.2

Great

TrustScore 4 out of 5

19k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(18,703)

94 reviews in the last 12 months

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Rated 2 out of 5 stars

Only Headlines - No Articles

I was extremely disappointed to discover that the product included only one headline for each day of the recipient’s birthday. I expected multiple article snippets per day. Given the lack of content, I do not feel it was worth the money.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Cool sports gift!

Shipment was early! And my husband thought this was the coolest Xmas gift. I caught him taking pics and sending to his brother 😊😊

25 December 2025
Unprompted review
Rated 5 out of 5 stars

A priceless gift for my dad

I purchased a newspaper for my dad for his 70th. He is a retired newspaper editor so felt this was very suited! He absolutely loved it - even recognised some of the reporters. Amazing condition too. Would definitely recommend.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer experience with zero customer support!

Terrible customer experience with zero customer service or support once payment is taken.
After accidently clicking on standard delivery rather than express, I quickly contacted the company to explain my error and asked if I could kindly change it to express delivery. Of course, expecting to pay additional fees.
The response was less than adequate and was told they couldnt do anything once the process was sent. They couldnt offer a refund, they couldnt change the order and they couldnt change the shipping. Nothing, no offer to help in any way. Possibly the worst service Ive experienced with an online company.
I wouldn't recommend this company at all but should you use them proceed with caution as nothing can be done once they've taken your money!!

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Newspsper book

I had a present from my son from this company for my birthday in november and still after 3 mistakes with the book and it's still wrong and to charge him for delivery isn't right the last book even had his name on it instead of mine my birth date and year. Absolutely wasn't checked not good business. Three books and none of them are right!!!!!

17 November 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service

Great customer service! Product is lovely although some of the writing is small/unclear in places making it difficult for an older/sight restricted person to enjoy in full

19 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10 experience

10/10 experience. Transparent communications and the book arrived as estimated right before Christmas with express shipping. Gemma and Skye were brilliant.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

These people are thieves

These people are thieves. I am beyond disappointed. I ordered weeks ago for a Christmas and still haven’t seen it. Who knows if I’ll ever get my money back. I wish I could report them to some kind of authority. Daylight robbery and I’m the fool who wasted money on a con.
UPDATE: The company gave me a refund within 24hours no questions asked. Thank you for at least honoring my disappointment.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!!!

My book arrived with a dented and dirty corner. The box had obviously fallen apart in transit and been taped up. When I told Historic Newspapers they immediately responded with multiple ways to fix the problem. They were responsive and helpful and we need more customer service like this. I HIGHLY recommend this company and their books!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

This custom book place is something…

This custom book place is something special. From the moment I placed the order, fast delivery and customer service absolutely brilliant.

The quality of the book itself is top-notch—solid binding, gorgeous print, and pages that feel like they’re meant to last for years (the way books should). This isn’t a novelty item you smile at once and forget about. It’s a keepsake. The kind you pull off the shelf again and again.
Can’t recommend enough!

1 December 2025
Unprompted review
Rated 4 out of 5 stars

Good book, poor packaging

Gorgeous book with more in it than I expected, but it was packaged for shipping poorly—one side of the package was just completely open (had never been closed) and all the corners of the book were scrunched and damaged, so it doesn’t look new.

9 December 2025
Unprompted review

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