I ordered 25 half inch round stamps for my inspectors which were all different but sequential. I made a mistake on one of the stamps which their team caught. They didn’t know it was a mistake but so... See more
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Marc Pellerin is a wonderful sales rep, and I always find Protech Powders to be extremely competitive on price. You are my #1 go to if powders are not specifically called out on a paint spec. Your... See more
Had questions and called to discuss. Phone transfer options were not good. When operator picked up got transferred to a number that never answered. Decided online might be a better option, which it... See more
What made my experience great were both Judy and Ken. I received both prompt and exceptional service from them both. In a world of automated systems, it was a pleasure to deal with actual people who... See more
Company details
Written by the company
SELF INKING STAMPS, PRE-INKED STAMPS, CUSTOM RUBBER STAMPS, SHINY STAMP, TRODAT STAMPS, STONE STAMP PADS, STAMP PADS, 2000 PLUS, MAX STAMP, SELF INKING DATE STAMPS, DATER STAMPS, CUSTOM STENCILS, MYLAR STENCILS, OIL BOARD STENCILS, STENCIL MACHINES, ELECTRIC TIME & DATE STAMPS, EMBOSSERS, STEEL STAMPS, INDUSTRIAL & MSDS INKS...
Contact info
3231 West MacArthur Boulevard, 92704, Santa Ana, United States
- 714-979-1405
- sales@hittmarking.com
- www.hittmarking.com
Asks customers to review
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Hasn’t replied to negative reviews
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Support-Above and Beyond
Every time I have a question or even forget to complete my order, they are prompt to respond and assist. This is customer service above and beyond. True value to our business.
Service has always been great
the website was a little hard to find…
the website was a little hard to find what I needed. when I searched for one shot only the ink showed up. it would have been nice to have all the oneshot items appear. I then had to figure out that they were under stenciling. But getting my password changed with person on phone went smoothly. updating addresses did not everytime I put in a new address and said to the billing, it changed both to that default
Great Customer Service
Shipping is overpriced
The shipping price for 2 door name plates is way too high. You need a ground advantage choice and you could put in a bubble envelope for $^.
Online ordering process is very simple.
After I found where to place an order
After I found where to place an order, it was easy!
Lack of communication
Ordered 2 part epoxy marking kit on 11/29 and my card was charged. It has been 3 weeks and still have not received the kit. Called customer service and it has not shipped yet, and not going to ship until 12/27. So much for communication about a lead time. We are now past our customer's dock date.
I did not like the fact that you…overcharge for shipping
I did not like the fact that you overcharged for ups ground shipping.... the 2 ink pads could go via USPS flat rate small box for under $10 or UPS Package first class with tracking should cost under $5 charging over $16 is absurd
Website was easy to move around and…
Website was easy to move around and find what was looking for.
The online experience was very simple.
Excellent product and fast delivery.
Clear website and factual procedure.
I found the website and procedures clear, simple, and organized. The options for stamp and embosser designs were more business in character and less designer wedding. I appreciated the straightforward options and the quick manner of arranging my embossing.
DO NOT PURCHASE THIS PRODUCT - just taking your money
Placed an order on 10/30 and have not received product. Have emailed for resolution to my issue and have not received response. Today is 11/28.
DO NOT PURCHASE THIS PRODUCT - just taking your money.
Fast service.
When I have needed a stencil Hitt is the only place I turn. This is the second time I have used them to get a stencil for my trash cans so they don't wander away from my home. Fast service everytime.
Easy to navigate the site and detailed…
Easy to navigate the site and detailed information about products.
Easy to use website
Easy to navigate website
I was able to search what needed.
Checkout was quick and easy
HELLO from NEVADA!
HELLO from NEVADA!
Lili just keeps on doing a GREAT JOB!
We're not used to
SUCH COMPETENT & FAST SERVICE . . .Thank You!
I haven't received my order yet
I haven't received my order yet, and don't have a confirmation email, but I see the charge on my AmEx bill.
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