The size was a little different and the black/white dress isn’t quite as defined as the photo online but it’s still pretty.
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BUYER BEWARE
Received my garment after 10 days or so (which is fine) unpacked it to find absolutely terrible quality and execution nothing at all like what I’d ordered online. 4 sizes smaller than their size guide. Requested a refund immediately and went into a negotiation to get my refund. They asked me to keep the garment I denied and they gave me an address to ship it back to in Dubai. I did not feel comfortable after several emails back and fourth in sending it back and them actually refunding me upon receipt. So I reluctantly agreed to a refund of $38 from $82 that I’d paid to get something back at the very least. It’s an absolute scam. They are unethical in their business practice and you do not get what you pay for. **BUYER BEWARE**
Customer service was very good replied…
Customer service was very good replied very quickly had to wait quite a while for delivery but the jacket was worth the wait
Excellent!
Excellent!! No problems with the delivery and the dress I ordered was lovely. I’m very happy!
Yet another scam clothing company
Honestly, as great as the images may look online don't buy from this company. The quality is rubbish and the product delivered doesn't go even close to what you think you're buying. The returns process is non existent. After many emails I did get a small proportion of my money back but not much. Their rubbish items aren't even worth donating to charity shops. Don't be tempted. Don't buy from Hlelu. Ever!!!
Very good service
Received my parcel. One item was out of stock and I was refunded . Thank you for good service. It’s more than 2 years that I order from Hlelu and I’m very satisfy.
Thank you for delivery on time
Thank you for delivery on time
Although l believe l paid twice for delivery unfortunately
Kathy
SCAM++++++
I put my order in on the 1st of September and 28 days later still nothing. Apparently my items (2 dresses) still hasn't been shipped. The last email I received stated that my items has been shipped but thracking number is not in the system yet. I really dont like when they look at me like I am stupid.I gave them an option to send a tracking number in an hour or give my money back. Since no email received and they are silent. Please do NOT order or use their website. They are one of the biggest SCAM and I am reporting them to Ombudsman.
Hassle free experience
ordering was hassle free, the delivery was a bit longer than expected and the garment was great, no complaints everything was great even though it did take longer to arrive.
I really like the dresses
I really like the dresses. True to size.
Delivery was very slow
Delayed shipping
The order took longer than expected to arrive. I ordered a small. The blouse is elegant and fits well. The pants are too small (I'm 5'6" and 130 lbs.) but hopefully they will fit when I lose 10 lbs.
Great service
Great service. Delivery was quick and clothes are lovely
Item not what was in the photo and no refunds given sizing a…
Item not what was in the photo sizing a lot smaller and then no refund provided only give $5 to keep it out of a $150 dress! DO NOT use this company!! Delivery took months!
What a great outfit!
I'm very dissatisfied with this company…
I'm very dissatisfied with this company and would definately not use them again nor recommend them. The clothes took a very long time to arrive and the sizing was terrible - one item far too small for a medium and one item far too large. There is no returns policy at all and I have only been given $22 refund from a $110 order and they will not consider any compromise.
Do not use this company
Short and sweet!
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