I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... See more
Company replied
Location
Switch location46 The Mall, DA6 7JJ Bexleyheath, GB
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See what reviewers are saying
So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... See more
Company replied
I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... See more
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Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physic... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Bexleyheath
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
46 The Mall, DA6 7JJ, Bexleyheath, United Kingdom
4.8
Excellent
253 reviews
Asks customers to review
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Excellent customer service at…Bexleyheath
Excellent customer service at Bexleyheath branch.
Wealth of knowledge
31 October 2025
Unprompted review
Reply from hmv (UK) - Bexleyheath
Hi Jill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bexleyheath
Hi Mr.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful and friendly staff.
23 October 2025
Reply from hmv (UK) - Bexleyheath
Hi Sally
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Hmv value Always impressed by choice and value of…
Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physically visiting my local store.recently got purple vinyl double Deep Purple for an amazing price
19 October 2025
Reply from hmv (UK) - Bexleyheath
Hi Martin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bexleyheath
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bexleyheath
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant
Very good service. Polite when I had to call tje shop a d speedy delivery.
7 September 2025
Reply from hmv (UK) - Bexleyheath
Hi Rita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wez - friendly and helpful
I checked for an item which my sister wanted but no stores had them in stock apart from the bexleyheath one. I was unable to find it but Wez was able to assist and located it within seconds. Wez was helpful and even managed to find both normal and limited edition of the item I was looking for! Wez was super helpful and so kind, it’s so lovely to have such friendly and helpful customer service. Thank you Wez!
24 August 2025
Unprompted review
Reply from hmv (UK) - Bexleyheath
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was great experience pleasant and…
Was great experience pleasant and helpfull staff the shop very clean and plenty of all different iteams and very well presented and overall Wes and Sid member of staff very helpfull always but my dvds/bluerays and I feel physical media is so much better than streaming as the selection of movies are vast
22 August 2025
Unprompted review
Reply from hmv (UK) - Bexleyheath
Hi Leigh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bexleyheath
Hi Jackie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very kind and helpful staff
7 August 2025
Reply from hmv (UK) - Bexleyheath
Hi Mary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bexleyheath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Bexleyheath
Hi.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect!
From placing my CD order on line to collecting from my local store , everything went without a hitch . I was kept informed by e.mail of the stages my order was going through & when I went to the store to collect my delivery I was in there for 2 minutes . Perfect ! Could not be bettered .
1 August 2025
Reply from hmv (UK) - Bexleyheath
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery took too long
Happy with my purchase and the price was the lowest I could find but the delivery took a long time
24 July 2025
Reply from hmv (UK) - Bexleyheath
Hello Helen,
Thanks for taking the time to leave a review. Please be advised that our delivery estimate is 2-5 working days, and that your parcel arrived at the store on the third working day. We hope this helps.
Yves album
Received an amazing experience and some good advice first help me find the album. I want to get originally and get it delivered to my house and give me some really good job advice
19 July 2025
Reply from hmv (UK) - Bexleyheath
Hi Desmond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Items Ordered
The items I ordered, were delivered on time and with care. Helpful staff in the store in Bexleyheath, making the process easier.
29 June 2025
Reply from hmv (UK) - Bexleyheath
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. Lovely floor staff. Item arrived promptly and was excellent.
15 June 2025
Reply from hmv (UK) - Bexleyheath
Hi Jean
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly & efficient
12 June 2025
Reply from hmv (UK) - Bexleyheath
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bexleyheath
Hi Char
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast and easy
It was really easy to find what I was looking for in the website and place the order. The day after I received an email telling me that the item was ready to be collected. Again, it was fast and easy. Great service from HMV. Highly recommended.
26 May 2025
Reply from hmv (UK) - Bexleyheath
Hi Miren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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