It’s the first time I’ve ordered online from HMV and was really impressed with the ease of ordering. My order arrived on the day it was due
Company replied
Location
Switch locationUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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See what reviewers are saying
Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... See more
Company replied
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... See more
Company replied
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
Company replied
Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Blackpool
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, United Kingdom
4.8
Excellent
213 reviews
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Reply from hmv (UK) - Blackpool
Hi Marisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful at ordering in HMV
Very helpful at ordering in HMV, blackpool. Delivery was as it was agreed 👍
25 October 2025
Reply from hmv (UK) - Blackpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery was shipped out on the correct…
Delivery was shipped out on the correct date with it being a presale cd
12 October 2025
Reply from hmv (UK) - Blackpool
Hi Sarah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Real shopping is great, with real people....
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enjoyable experience followed by chips or ice-cream depending on the weather.
16 October 2025
Reply from hmv (UK) - Blackpool
Hi Paul
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Blackpool store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hello Alec
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Blackpool
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered special edition album online…
Ordered special edition album online and picked up from local HMV ,very easy to collect i also had 14 days to collect so suited my schedule and staff were helpful and friendly
6 October 2025
Reply from hmv (UK) - Blackpool
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a cd when in store
Ordered a cd when in store, picked it up 2 days later, staff friendly and helpful.
3 October 2025
Reply from hmv (UK) - Blackpool
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV is the best
HMV is the best, great choice of new vinyl and knowledgeable staff who can help you find almost anything you are looking for in the music department.
27 September 2025
Reply from hmv (UK) - Blackpool
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sraff very helpfull and friendly first…
Sraff very helpfull and friendly first time placing an order from HMV arrived in 2 days great service
24 September 2025
Reply from hmv (UK) - Blackpool
Hi Thomas,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery
Lovely staff that help and support
you to find quality cds boxsets and really anything you need that isn't in store. They'll notify you if what you want is in stock and for people who don't like online shopping you can pay and collect in your store!
20 September 2025
Reply from hmv (UK) - Blackpool
Hi SOPHIE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient
Polite, knowledgeable and helpful staff. Item ordered was, as promised, ready to collect in store via good communication. Well pleased.
21 September 2025
Reply from hmv (UK) - Blackpool
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
service with a smile
the way i was served by a very nice guy went out of his way to find what i needed very pleasent and helpful
17 September 2025
Reply from hmv (UK) - Blackpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Outstanding customer service
Staff went above and beyond to help me out with purchases and ordering online
7 September 2025
Reply from hmv (UK) - Blackpool
Hi Marie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Blackpool
Hi STEVEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent
10/10 as always. Always been the best store in blackpool and online is easy to shop
15 August 2025
Reply from hmv (UK) - Blackpool
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hello Sophie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Blackpool
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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