I found the service from HMV very prompt and precise with my purchase. I orded it on the 9th August and it was ready to collect on 14th August which was excellent. The emails i got from the store were... See more
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Location
Switch location24 / 26 Broadmead, BS1 3HA Bristol, GB
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See what reviewers are saying
HMV has always been there, long after VirginMegaStore, or Tower Records, & they have served me brilliantly for 40 years: now i can't get out as much, they always deliver pre-orders, or new orders on t... See more
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You have to love HMV. They may not have the credibility associated with a couple of their less mainstream rivals, but they've managed to keep on doing what they do well for so long now that to me at... See more
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Hmv bristol city centre store has a excelent aray of movies etc. The way the store helped me order the new mortal kombat 2 on dvd before it was released earlier this week was amazing they done a aw... See more
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Company details
- #49 of 63 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #3 of 4 best companies in DVD Shop
- #21 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #12 of 26 best companies in T-shirt Shop
About hmv (UK) - Bristol Broadmead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
24 / 26 Broadmead, BS1 3HA, Bristol, United Kingdom
4.8
Excellent
305 reviews
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Illusive Sweet Illusions
Ordering a CD to the store was easy and it was there two days later but I was still annoyed I couldn't just find it there in a massive shop and had to make a second trip especially as a release within the past year - no doubt because it didn't top any big charts so the aisles are still full of endless Queen compilations and Taylor Swift crap. But otherwise all good..
10 March 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Dexter,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Branigan Vinyl came in to my Collection in mint condition
The Vinyl came quick to the store for me to collect and it was packaged well and even better seeing Laura Branigan’s Debut album that’s Limited Edition in my hands it’s the best feeling, it could’ve been great if more of Laura’s albums been added to the store but it’s a great place with nice employees
25 February 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Marian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are always helpful and friendly…
Staff are always helpful and friendly when I go there , had not received text /email for a DVD I'd ordered so had been returned , so they reordered it for me , checked they had corrected details . Its the first time this has happened,
8 March 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Nicola,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great item availability and the…
Great item availability and the delivery is quick and easy so no complaints and all staff were happy to help and I always like visiting tje bristol store 😀
18 February 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a DVD to the store - Helpful staff. Easy
Planned to by DVD boxets, couldnt find it, then i asked a lady for assistance, she was nice and happy and quick to help, one was entirely out of stock, the 2nd I ended up ordering it to the store, because they didnt have them. paid.
Returned to the store, a week and a half later (I like that they hold it for 2 weeks) to pick up my DVD, the instructions were clear (plus the lady told me, where to go and what to bring). Showed my receipt, and ID. Typed in email address, to recieve the pick up confirmation. And done.
Easy.
28 January 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Amber,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Tom
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
provide a great selection of item!
Hmv is at the moment one of very few stores who provide a great selection of items which interest many
customers within the UK!
18 January 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Mr Atkins,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I Think That HMV are Doing a Very Very…
I Think That HMV are Doing a Very Very Good and Great Job on Delivery For DVDS or DVD Boxsets That’s My Thoughts
18 January 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Richard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item a Bit late getting to the store
10 January 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Customer
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
HMV Saved Christmas
HMV Saved Christmas
After Amazon delivery was left in the street and subsequently stolen there was zero after sales help.
I ordered from HMV at the 11th hour and did a click and collect on Christmas Eve.
Service great, staff in store great. Thanks
10 January 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Came before Xmas only waited 4 days
Ordering your lps ,came before Xmas brill service ,made my daughter very happy as on kidney dyalasis for past 2 years on waiting for donor ,so getting these lps made her very happy thank you
19 December 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Inge,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love these guys all they need to do is…
Love these guys all they need to do is the pricing but everything else is goood
3 January 2026
Reply from hmv (UK) - Bristol Broadmead
Hello Daniel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV home delivery service
It was just nice that they were able to order the DVD that I was after & send it to my home address, convenience at its best.
31 December 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering & great customer service
Easy to order, great updates and lovely service when I collected in store.The record player is excellent value for money and very easy to assemble.
18 December 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Julia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. Item came a lot quicker, than intended. Store was clean, tidy and well organised. Got served straight away. A very happy experience, from start to finish.
14 December 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Martyn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bristol Broadmead
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful member of staff
The vinyl I wanted to buy showed as in stock online but when the staff member checked he couldn’t find it in the stock room. He was very helpful and said I could order it and have it delivered for free. I didn’t get his name unfortunately but he was very helpful and friendly.
6 December 2025
Reply from hmv (UK) - Bristol Broadmead
Hello Gill
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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