I found the service from HMV very prompt and precise with my purchase. I orded it on the 9th August and it was ready to collect on 14th August which was excellent. The emails i got from the store were... See more
Company replied
Location
Switch location24 / 26 Broadmead, BS1 3HA Bristol, GB
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See what reviewers are saying
HMV has always been there, long after VirginMegaStore, or Tower Records, & they have served me brilliantly for 40 years: now i can't get out as much, they always deliver pre-orders, or new orders on t... See more
Company replied
You have to love HMV. They may not have the credibility associated with a couple of their less mainstream rivals, but they've managed to keep on doing what they do well for so long now that to me at... See more
Company replied
Hmv bristol city centre store has a excelent aray of movies etc. The way the store helped me order the new mortal kombat 2 on dvd before it was released earlier this week was amazing they done a aw... See more
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Company details
- #49 of 63 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #3 of 4 best companies in DVD Shop
- #21 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Bristol Broadmead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
24 / 26 Broadmead, BS1 3HA, Bristol, United Kingdom
4.8
Excellent
305 reviews
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On time to promise date delivery.Easy…
On time to promise date delivery.Easy pick up from store.
28 December 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Satisfied
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
10 out of 10
Brilliant service,kept informed every step of the way involving my Christmas order
25 December 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Tracey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had a problem with a pressing of a…
Had a problem with a pressing of a vinyl bought... Replaced it... Will definitely go back
18 December 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Barto
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
always kind and helpfull
18 December 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Victor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Placing order
Hi
not sure of name of member of staff but he helped me place an order for a cd which arrived in shop for me to collect in less than a week I would recomend HMV
6 December 2024
Reply from hmv (UK) - Bristol Broadmead
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fin was both knowledgeable about stock…
Fin was both knowledgeable about stock and had a depth of social skills ( sadly non-existent in on-line shopping ) that made it a pleasure to shop at Bristol HMV.
15 December 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in hmv Broadmead in the near future.
Cheers!
Fast and efficient in delivery
Fast and efficient in delivery
The order came within set time and all correct
15 December 2024
Reply from hmv (UK) - Bristol Broadmead
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon at Bristol Broadmead.
Thanks.
Reply from hmv (UK) - Bristol Broadmead
Hi Amber
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Satisfied
Went in to pick up a online order. Was given plenty of time to do so and was able to pick it up easily. Item was well packaged, in good condition and the correct item I'd ordered. The only niggle is is that I wish that the pull out poster with the CD had been seperate from the CD booklet, but that's not the store's fault.
10 December 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Carolyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Declan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As ever very helpful staff
As ever very helpful staff. Order arrived in a timely fashion and undamaged. Couldn't fault this experience and would have no qualms doing it again. Thank you very much.
3 December 2024
Reply from hmv (UK) - Bristol Broadmead
Hi lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Andy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I did not receive any parcel
I did not receive any parcel
The photo shows it was left on y door step in view for anyone to see I was not hope I put to leave with neighbours or in my shed now it’s missing im fuming the neighbours up the top are drug addicts and I’m sure they have stolen it
Why was it left on the door step
Not happy want my money back
28 November 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Debbie
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
An easy and good experience
Informed of delivery and when I could collect. Dispatch and delivery was quick.
Staff helpful and friendly and item was well packaged and in good condition. The first time I’ve done click and collect and would be happy to do again.
27 November 2024
Reply from hmv (UK) - Bristol Broadmead
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Tara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very quick on delivering the chosen…
Very quick on delivering the chosen films, and an action packed site with many different choices.
They also notify you of films that may be of interest given previous experience.
22 November 2024
Reply from hmv (UK) - Bristol Broadmead
Hello Dr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bristol Broadmead
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Keep record shops alive …
Sign post collection point at entrance to the shop .
Would appreciate a bag when collecting.
Record quality of the pressing I have bought is terrible but cannot exchange in the store.
16 November 2024
Reply from hmv (UK) - Bristol Broadmead
Hi David
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
Reply from hmv (UK) - Bristol Broadmead
Hi Teresa,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Jeremy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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