Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
Company replied
Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will defina... See more
Company replied
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
Company replied
Excellent friendly and knowledgeable staff and good service Wide choice of albums stocked
Company replied
Company details
- #46 of 60 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 5 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 33 best companies in Home audio shop
- #12 of 27 best companies in T-shirt Shop
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
230 reviews
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Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable staff and good service
Wide choice of albums stocked
1 May 2026
Reply from hmv (UK) - Dundee
Hi Sonya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and pleasant staff in the…
Very helpful and pleasant staff in the Dundee branch.
Order arrived promptly.
24 May 2026
Reply from hmv (UK) - Dundee
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Dundee review
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
23 May 2026
Reply from hmv (UK) - Dundee
Hello Ezra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff served a bit disinterested and…
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
19 May 2026
Reply from hmv (UK) - Dundee
Hello Paul
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Reply from hmv (UK) - Dundee
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Book order
I ordered a starwars book in store to be delivered to the store. I received the parcel a few days after ordering it. The staff were kind and helpful through the process.
15 May 2026
Reply from hmv (UK) - Dundee
Hi Chloe,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great instore service at the Dundee…
Great instore service at the Dundee branch who ordered my item and shipped it to my home address.
11 May 2026
Reply from hmv (UK) - Dundee
Hi Darren,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I went into HMV looking for a DVD which…
I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will definately shop in HMV Dundee again.
10 May 2026
Reply from hmv (UK) - Dundee
Hi Shonagh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got exactly what I was looking for
Got exactly what I was looking for, at a great price.
Click and collect made it easy too
13 April 2026
Reply from hmv (UK) - Dundee
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely shop, friendly staff
Lovely staff, got excited over a supernatural Funko pop and they even started talking about it with me and shared my excitement
13 April 2026
Reply from hmv (UK) - Dundee
Hi Tonii
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Monika
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was very helpfull and informative…
Staff was very helpfull and informative of what i was looking for.
4 April 2026
Reply from hmv (UK) - Dundee
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre-order review
I pre-ordered a boxset and it arrived on time for release date, so I was really happy with the service!
31 March 2026
Reply from hmv (UK) - Dundee
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV Dundee Store
The staff were really helpful and friendly, though my pre order was late, I collected it later and they made sure it was my order
26 March 2026
Reply from hmv (UK) - Dundee
Hi Katie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy ordering and notification of click…
Easy ordering and notification of click & collect delivery at local HMV
28 March 2026
Reply from hmv (UK) - Dundee
Hi GRAEME
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service
24 March 2026
Reply from hmv (UK) - Dundee
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre ordered Five nights at Freddy’s and…
Pre ordered Five nights at Freddy’s and it was dispatched as soon as it was released on dvd. Would highly recommend HMV.
13 March 2026
Reply from hmv (UK) - Dundee
Hi Diane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I love HMV
I love HMV and the people that work in the one in Dundee are so nice and funny I always feel comfortable going in there and just looking around so thank you
6 March 2026
Reply from hmv (UK) - Dundee
Hi Rachel,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Dundee
Hello Charlie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The service you provide for your…
The service you provide for your customers is just superb. Your staff are very polite and very helpful.
4 March 2026
Reply from hmv (UK) - Dundee
Hi Roy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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