hmv (UK) - Glasgow Argyle Street Reviews 

428
TrustScore 4.5 out of 5

4.7

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It's been delivered on time in good condition, no flaws with the Vinyl record product, good service.

Company replied

Rated 5 out of 5 stars

HMV delivered everything promised - on time, with courtesy, no fuss and by pleasant and friendly staff.

Rated 5 out of 5 stars

My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... See more

Company replied

Rated 5 out of 5 stars

Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... See more

Company replied


Company details

  1. #46 of 61 best companies in Music shop
  2. #10 of 18 best companies in CD Shop
  3. #2 of 4 best companies in DVD Shop
  4. #19 of 26 best companies in Record Shop
  5. #22 of 32 best companies in Home audio shop
  6. #13 of 27 best companies in T-shirt Shop

About hmv (UK) - Glasgow Argyle Street

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

428 reviews

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4-star
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1-star

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4.7

All reviews

(428)

30,110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great packaging for click and collect

Great packaging for click and collect. Positive employees
Great prices 3 for 66

3 July 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Olafur

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Good service & product…

It's been delivered on time in good condition, no flaws with the Vinyl record product, good service.

3 July 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Stuart

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Order came in quickly to store

Order came in quickly to store. Guy in store very helpful. Ordered my 2 new DVD"s quickly for me. Was in and out of store in under 10 minutes.

30 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Marion

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Good vibes

A very nice person called Nikki helped me get my Ariana Grande cd’s after feeling pretty down thinking there were none in the store! Went above and beyond and was overall a sweetie!! Tyyy again

25 June 2026
Unprompted review
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very easy to order my dvd film instore…

Very easy to order my dvd film instore and delivery was fast very kind staff too at the argyle street store glasgow

24 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi there, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Staff were friendly and helpful.

Staff were friendly and helpful.

20 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Lucy, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

So easy to pick up items

So easy to pick up items. Staff so helpful and friendly.

13 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Stephen

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Satisfaction.

Staff were very knowledgeable about products I was buying. You being on the high street is ideal for people who use public transport.

13 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Consumer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I purchased a ticket to a Jeff Goldblum…

I purchased a ticket to a Jeff Goldblum meet & greet. I was unable to download my ticket off the app. I went in a couple of days ahead of time to check on it. The manager, Mark, was extremely helpful and courteous. Not only that, but on "day of", when he was overly busy and engaged with the event, he recognized me in the queue and personally spoke to me, asking if all was well, etc. He again personalized his service to me when I went in to pick up my CD and he was working one of the tills. Customer service like that creates repeat customers! Also, I was very impressed with how well the Jeff B. event was managed. All very smooth, efficient, and time managed, from standing in the queue until leaving after the signing and meeting Jeff G. The queue staff were outstanding too. Thank you for a very positive experience, for someone who tends not to like crowds and standing in queues!

1 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Natacha

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Meet and greet with Jeff goldblum

Meet and greet with Jeff goldblum
Was once in a life time experience thanks so much plz put more events on like this plz I've never saw hmv as busy 400 people waited to meet him keep up the good work

3 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Gerald

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 4 out of 5 stars

Easy.

Easy.
It was easy for me to find the dvd I was looking for without having to ask for help and not get any.

1 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Matthew

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 1 out of 5 stars

Treated terribly

We were in the accessible queue for the and greet with jeff goldblum and I was rushed to get off my mobility scooter for a pic so my girlfriend got to meet and greet but all I got was a picture and we had both paid for a ticket
The handling of the queue was nothing short of disgraceful.

3 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Jamie

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Rated 5 out of 5 stars

Jeff Goldblum signing

Went to the meet and greet with Jeff Goldblum. The staff were great, keeping us informed whilst in the queue, and made it a seamless process. Also got photos taken with Jeff which was great, thank you guys!

1 June 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Brian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. Excellent purchase.

2 June 2026
Unprompted review
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi John

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Dvd was in stock and delivered on time

What I ordered was in stock, arrived on time and in pristine condition very pleased with click and collect service 🙂

31 May 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Catriona

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great staff member and service

Great staff member and service. Mark had a Friendly attitude. Took notice to my item that I was purchasing and we spoke about the movie in question. He was nice enough to give me an opened mystery keychain from the same mystery bag I was buying as he did not want to see it thrown away.

17 January 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Chiara

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

It is good to know there is a shop that…

It is good to know there is a shop that you can get older films like classic and movies you saw as a child on HMV'S selection of dvds, whereas it wouldn't be possible elsewhere.

26 May 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

My order came quickly, no problems at all.

My order came quickly, it was easy to track and the goos, being well packagéd, were perfect!

Thanks, HMV

2 May 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Adam

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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