I got my madonna cd on time & in great condition but there was a lot of cardboard for just one cd I haven't listened to it yet but I will soon I am a big fan of madonna
Company replied
Location
Switch locationUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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See what reviewers are saying
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... See more
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Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
Company replied
Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #20 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Glasgow Braehead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, United Kingdom
4.7
Excellent
294 reviews
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Ollie in the shop was so helpful.
24 July 2026
Reply from hmv (UK) - Glasgow Braehead
Hello James
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Braehead store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Very helpful staff and well presented…
Very helpful staff and well presented store at Braehead shopping centre, fast and efficient delivery service too.
26 July 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got my madonna cd on time & in great…
I got my madonna cd on time & in great condition but there was a lot of cardboard for just one cd I haven't listened to it yet but I will soon I am a big fan of madonna
23 July 2026
Reply from hmv (UK) - Glasgow Braehead
Hi SHANERABBITTE
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great prices,great deals,nice Assiant.
13 July 2026
Reply from hmv (UK) - Glasgow Braehead
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good Service
Item ordered in stock, delivered to shop timeously. Staff friendly. No issues.
11 July 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything was done quickly.
3 July 2026
Reply from hmv (UK) - Glasgow Braehead
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Awesome Click & Collect Service
The staff were welcoming and friendly. They were extremely helpful in getting my click & collect order processed in a timely manner.
28 June 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Keith,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
quick response and efficient handling
26 June 2026
Reply from hmv (UK) - Glasgow Braehead
Hello Lindsay,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Glasgow Braehead
Hello Iain
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Item was not in stock but I was…
Item was not in stock but I was assisted by a very helpful staff member in store. Item was ordered, and I collected from store within a couple of days.
24 June 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great company to deal with.
Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
22 June 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Andrea in the hmv in braehead
Andrea in the hmv in braehead was very helpful, couldn’t find somthing I was looking for she told me to come back and she would look for it. Unfortunately couldn’t find it because it has been stolen. But she got me free shipping :)
18 June 2026
Unprompted review
Reply from hmv (UK) - Glasgow Braehead
Hi Holly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is a great store hope it will always be around
Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when they will be available. Collection was so easy, hope to see this store stay around for a long time its great that I get to share this with my teenage kids.
21 January 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Bart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Glasgow Braehead
Hi Patrick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-order poor service
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday therefore wasn't able to get it until following Saturday. I won't be pre ordering again. Not good enough !!!
29 May 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Colin
Thank you for taking the time to leave us a review.
We are sorry to hear that your order did not reach the store in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.
Yes it was easy to order and manage
Yes it was easy to order and manage. Staff were great when collecting the Vinyls. Works well
3 June 2026
Reply from hmv (UK) - Glasgow Braehead
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Edward
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Niamh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quality Customer Service
We had purchased a cheap record player with speakers from the HMV store in Livingston whilst on a mini break, my partner looked up reviews which were a bit disparaging, we decided to return this and looked to upgrade to something better, we returned it at the Braehead branch and purchased an absolutely spectacular Lenco unit for 3 times the price but I can honestly say you get what you pay for, it's absolutely brilliant 🤘
I really want to take the time to give plaudits to Andreea, absolutely fantastic customer service, someone who really loves music and also delivers the most fantastic customer service, we had been at the store a couple of months back purchasing vinyl LP's, I was wearing one of my many Depeche Mode t-shirts and she took the time to discuss music with us, I just have to say that Andreea is an absolute credit to HMV, in these incredibly difficult times it's absolutely refreshing to interact with someone that has passion, knowledge and a connection to the customer, I hope that this is passed on to her from the both of us 🙂
6 May 2026
Unprompted review
Reply from hmv (UK) - Glasgow Braehead
Hi John,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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