It’s always great to go into the Grimsby store- I couldn’t see what I wanted but with the help of the staff I was able to order the DVD – I was sent an e-mail when it was ready to collect from the sto... See more
Company replied
Unit J, Freshney Place, DN31 1QL Grimsby, GB
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It’s always great to go into the Grimsby store- I couldn’t see what I wanted but with the help of the staff I was able to order the DVD – I was sent an e-mail when it was ready to collect from the sto... See more
Company replied
I purchased a dvd and the case was smashed on delivery, the outer package was fine just the plastic case the dvd’s were in
Company replied
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... See more
Company replied
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit J, Freshney Place, DN31 1QL, Grimsby, United Kingdom
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Ordered some headphones and the service was excellent, really helpful too

Reply from hmv (UK) - Grimsby
All round, a store full of the best staff. Helpful, friendly and very professional. Full marks to all at HMV Grimsby. A credit to the company.

Reply from hmv (UK) - Grimsby
Easy to order and arrived when told it would.
Easy to collect.

Reply from hmv (UK) - Grimsby
Helpful staff and friendly great service as always nothing is to much trouble in finding what you want in the store

Reply from hmv (UK) - Grimsby
Pete is a great honest guy ,
Helpfull ,Good to shop and have his help,

Reply from hmv (UK) - Grimsby
Most lovely staff in Grimsby store, always so lovely, helpful and chatty. Always a joy shopping here, plenty of good offers on almost all the time.

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
I needed Ozzy's Osmosis again as I'm a bit old and don't want to deal with technology while I'm driving. The guy in store had it delivered to my address within days. Job done well!

Reply from hmv (UK) - Grimsby
Polite and kind staff .. no problems with order .. did exactly as they said .. as always .. delivered on time .. thank you

Reply from hmv (UK) - Grimsby
Had my fair share of ups and downs with HMV but this time they came through and then some!!! Ordered & delivered within 2 days!

Reply from hmv (UK) - Grimsby
service was efficient and prompt what more can i say,Thanks to Pete at HMV at their Grimsby branch 👍

Reply from hmv (UK) - Grimsby
Went into store, but didn't have albums I wanted. Very helpful assistant, who checked stock for me, and then placed my order. Prompt delivery followed.

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
Very helpful staff, I had a gift card that was in store only but the item I wanted was out of stock, Laura helped me place an order in store for home delivery

Reply from hmv (UK) - Grimsby
Friendly helpful staff and efficient service.item tracked notified of its dispatch and delivery ready for collection

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
The assistant was very helpful and efficient it was a good experience

Reply from hmv (UK) - Grimsby
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