The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a huma... See more
Company replied
Location
Switch locationUnit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
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See what reviewers are saying
Service good, as per usual, but I get a little irritated by every company I deal with asking for a review, every time I buy anything from them. I may be a 'little' old school, but I've always thought... See more
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Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... See more
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Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... See more
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Company details
- #46 of 62 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #12 of 26 best companies in T-shirt Shop
About hmv (UK) - Hastings
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, United Kingdom
4.8
Excellent
223 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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A rather limited range
Very excited to find an HMV close to where we were staying. However, it was new release Friday and they didn't have any of the records on my list. More toys, and playthings than actual music, very disappointing.
No wonder there are several indie retailers in the area!
12 October 2025
Reply from hmv (UK) - Hastings
Hello Chris
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
Whilst we do like to refresh the look of our stores and show off a range of products that we have available for our customers to own, we’d never intend this to cause confusion or limit the finding of our items, so we’re disappointed to hear this may have been the case on this occasion.
The staff were happy to find the cd we…
The staff were happy to find the cd we wanted and we received it at Hastings store within 4 days.
6 October 2025
Reply from hmv (UK) - Hastings
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The sales person was very helpful and…
The sales person was very helpful and happy .
Prompt delivery of dvd .
17 September 2025
Reply from hmv (UK) - Hastings
Hi Rhod
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hmv online shopping
Went to the shop for a dvd didn't have in stock so they ordered it for me . The staff member was very polite and helpful and friendly and sorted the order with in minutes. First class service.
12 September 2025
Reply from hmv (UK) - Hastings
Hi ALLEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD Purchase.
The staff were very helpful and I was kept up to date by email, all good thank you, Terry Pavitt.
9 September 2025
Reply from hmv (UK) - Hastings
Hello Mr Pavitt
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Easy to order and arrived on time.
3 September 2025
Reply from hmv (UK) - Hastings
Hi june
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great experience ordering in line and…
Great experience ordering in line and picking up in store to save postage.
Item was showing out of stock and awaiting delivery.
Next day message said it was being shipped.
Absolutely Great !!👍
19 August 2025
Reply from hmv (UK) - Hastings
Hi Simon
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
DVDS ORDER
It was easy to find what I wanted,ordering was also easy to do, I got updates on my order and my items arrived well packed and safely
14 August 2025
Reply from hmv (UK) - Hastings
Hi paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Hastings
Hi P
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Yes indeed the staff have been
Yes indeed the staff have been
very helpful with my inquiries
and kind about certain films
could not be more helpful😀
24 July 2025
Reply from hmv (UK) - Hastings
Hi stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Hastings
Hi Thomas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful young lady served me
Very helpful young lady served me, we had a good chat about the box set I was buying, as it was one of her favorite shows, 10 out of 10 for service,
7 July 2025
Reply from hmv (UK) - Hastings
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful sales staff and delivery…
Very helpful sales staff and delivery on time as promised
14 June 2025
Reply from hmv (UK) - Hastings
Hi RAY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your 3 for 50 deal isn't very good
Your 3 for 50 deal isn't very good. It's only like £3 off per item that doesn't encourage me to buy. It used to be 3 for £40 that was much better deal
7 June 2025
Reply from hmv (UK) - Hastings
Hi there, thanks for leaving a review.
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Reply from hmv (UK) - Hastings
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order arrived on time and I was able…
My order arrived on time and I was able to collect it the next day from the store.
29 May 2025
Reply from hmv (UK) - Hastings
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMv is excellent I find them excellent…
HMv is excellent I find them excellent and absolutely fantastic 😍😊
19 May 2025
Reply from hmv (UK) - Hastings
Hi Becky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery
19 May 2025
Reply from hmv (UK) - Hastings
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
i ordered my dvd at hmv in hastings and…
i ordered my dvd at hmv in hastings and it arrived 2 days later excellent
2 May 2025
Reply from hmv (UK) - Hastings
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering instore
Made an order for a product, and I was kept informed and up to date, and my package arrived quicker than expected, good service. Plus the staff were very helpful.
29 March 2025
Reply from hmv (UK) - Hastings
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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